Strategic Finance & Business Operations

Listen Labs • San Francisco, CA

1d

About The Position

We're hiring our first Strategic Finance & Business Operations hire to help build the finance function from the ground up and drive high-impact projects across the business. This is a foundational role — you'll be equal parts strategic finance leader and operator, splitting time between strategic finance (50%) and project-based business operations (50%).
You'll report directly to the Head of Finance and work shoulder-to-shoulder with the founders and leadership team. We're looking for someone who combines the analytical rigor of investment banking or private equity with the scrappiness and speed of an early-stage operator. You should be the kind of person who can build a three-statement model on Monday and negotiate a vendor contract on Thursday.
This is not a back-office role. You will be in the room where decisions are made, armed with the data and frameworks to shape them.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours, not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Requirements

• 2-5 years of experience with a strong foundation in investment banking, private equity, or consulting, followed by experience at a high-growth technology company (Series A-D stage preferred)
• You've built financial models in your sleep. Excel and Google Sheets are extensions of your brain
• You thrive in ambiguity. You don't need a playbook — you write the playbook
• High agency, low ego. You'll build a board deck in the morning and chase down a missing invoice in the afternoon. No task is beneath you
• Exceptional judgment and prioritization. You know the difference between what's important and what's urgent
• Strong communicator who can distill complexity into clear, actionable recommendations for founders and leadership
• SQL proficiency required.
• Comfortable operating with incomplete information and making decisions at speed
• You take ownership of outcomes, not just tasks. When you see a problem, you fix it — you don't wait to be asked

Nice To Haves

• Python or BI tools are a plus.
• Bonus if you know vibe coding

Responsibilities

• Build dashboards and reporting that give leadership real-time visibility into revenue, burn, unit economics, and key operating metrics
• Support fundraising, investor relations, and strategic transactions (M&A, partnerships) with data-driven analysis and materials
• Take on high-priority, ambiguous projects that move the needle — pricing strategy, market analysis, new market entry, partnership evaluation, sales compensation design, or whatever the business needs most
• Build operational infrastructure and processes as the company scales from Series B to growth stage — the systems, workflows, and playbooks that don't exist yet
• Partner cross-functionally with Sales, Marketing, Product, and Engineering to bring financial and analytical rigor to business decisions
• Drive procurement, vendor evaluation, and cost optimization across the company
• Identify and solve operational bottlenecks before they become problems — you see around corners

Benefits

• Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
• Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
• Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed