Strategic Digital Transformation Leader ONSITE
About The Position
We are seeking a visionary and collaborative executive leader to drive large-scale digital transformation initiatives. The ideal candidate will have a proven track record of harnessing Gen AI, machine learning, and innovative technologies to deliver best-in-class transformations, operating model redesigns, and measurable business value enhancements. This role requires deep expertise in strategic planning, process reengineering, and building high-performing, cross-functional teams.
Requirements
- 18+ years of progressive experience in Digital transformation, digital operations consulting, or related leadership roles.
- Demonstrated expertise in Gen AI/ML technologies, digital CX transformation, and operating model redesign.
- Proven success in leading large, geographically distributed teams and managing multi-million-dollar portfolios.
- Strong background in process reengineering, journey mapping, workforce management, and agentic automation.
- Six Sigma Black Belt or equivalent process improvement certification required.
Nice To Haves
- Experience in Automotive industry
- Track record of developing and implementing minimal touch operating models and future-of-work integration offerings.
- Strong client relationship management and business development skills.
Responsibilities
- Lead end-to-end transformation engagements, including in-depth assessments, gap analysis, and delivery of actionable roadmaps for measurable business outcomes.
- Originate, structure, and execute large-scale initiatives, focusing on frictionless customer journeys and operational excellence.
- Build, mentor, and manage geographically distributed teams of transformation consultants, architects, and delivery staff.
- Spearhead process reengineering, customer journey redesign, and workforce optimization to drive customer satisfaction and efficiency.
- Manage P&L, portfolio management, and strategic partnerships to drive revenue growth and cost optimization.
- Deliver thought leadership and strategic guidance to clients and internal teams, leveraging industry best practices and emerging technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
