Strategic Data Management and Performance Improvement Manager
About The Position
Driven by Purpose. Powered by People. At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career — your part of something bigger. Strategic Data Management and Performance Improvement Manager
Requirements
- Associate’s or bachelor’s degree in Mathematics, Computer Science, Information Management, Statistics, or a related field; or equivalent work experience
- Proficiency with database languages (e.g., SQL, R, or Python)
- Advanced proficiency with MS Office applications
- Experience with additional software tools such as MS Project, Power BI, MS Visio, Comply 365, Coruson, TRMS, Claims Database, and Kronos
- 3+ years of demonstrated experience in an assurance, compliance, or safety performance role
- Equivalent combination of relevant education, training, and experience may be considered in lieu of a BA/BS degree
- Strong understanding of applicable employment legislation
- Demonstrated familiarity with and management of programs included in 49 CFR Part 200 – 299, Part 225 and 219 requirements, or similar regulation.
- Advanced proficiency in MS Office and Power BI
- Strong mathematical and statistical capabilities; skilled in queries, report writing, and presenting findings
- Able to interpret data and deliver clear, concise analysis
- Effective communicator with business units and all levels of the organization
- Strong decision‑making and problem‑solving abilities
- Demonstrated ability to produce comprehensive reports
- Able to maintain confidential and sensitive information with discretion
- Knowledge of state and federal regulatory requirements and governance
- Ability to build and maintain effective relationships with external stakeholders
- Excellent written and verbal communication skills
- Able to work independently and consistently achieve high‑quality results
- Demonstrates understanding and adheres to the KCS principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance
Responsibilities
- Data‑mine primary and secondary sources to organize information into clear, usable formats
- Develop and implement data collection systems, analytics processes, and methodologies that optimize statistical efficiency
- Identify, analyze, and interpret meaningful trends and patterns within datasets
- Locate and define opportunities for process improvement based on data insights
- Conduct lifecycle analysis to support performance evaluation and strategic decision‑making
- Develop analytical and reporting capabilities to improve operational transparency and data-driven insights
- Produce cyclical performance reports, including monthly, quarterly, and annual outputs
- Collaborate with management to prioritize business and information requirements
- Design, develop, implement, and evaluate the compliance program; monitor program effectiveness and revise as needs evolve
- Continuously identify opportunities to improve work practices related to the execution of the Part 225 program
- Produce safety data reports covering injuries, illnesses, accidents, incidents, and key metrics, including correlation and impact assessments from business unit performance
- Conduct audit and assurance activities for federally mandated programs as directed by the Director of Compliance
- Represent Safety at meetings, including safety committees and cross‑functional working groups
- Build and maintain trust‑based, productive working relationships with management across business units
- Produce monthly, quarterly, and annual reports as required
- Perform additional duties as assigned by the Director of Compliance
Benefits
- medical, dental, and vision coverage, along with life and disability insurance
- hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance
- 401(k)-retirement plan with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
