Strategic Communications Lead

Improvix Technologies•Washington, DC

3h•Remote

About The Position

Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders. You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations. You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance.

Requirements

Active Secret Clearance
7+ years of experience in strategic communications, UX, human-centered design, digital strategy, or related fields
3+ years of experience leading high-performing teams in consulting, government, or mission-driven environments
Demonstrated experience implementing generative AI within communications or design workflows
Knowledge of federal AI guidance and responsible-use considerations
Experience mentoring teams in adopting AI-enabled tools and modern workflows
Experience managing complex stakeholder environments and presenting to senior executives
Proficiency with collaboration and design tools such as Figma, Miro, and similar platforms
Experience using Jira or equivalent workflow management systems
Strong written and verbal communication skills
Ability to operate effectively in high-visibility, high-accountability environments
Knowledge of Section 508 accessibility standards

Responsibilities

Lead, mentor, and upskill a multidisciplinary communications, design, and UX team to ensure delivery excellence and professional growth
Coach team members on the effective, safe, and compliant use of AI-enabled tools in communications and design workflows
Promote adoption of federal AI competency frameworks and skills-based development practices
Foster a culture of innovation, accountability, accessibility, and continuous improvement
Align team delivery practices with top-tier consulting delivery models
Serve as a primary client-facing lead supporting senior government stakeholders
Facilitate strategic discussions and guide decision-making with executive leadership
Translate complex or ambiguous requirements into structured action plans and deliverables
Present executive-ready recommendations with clarity and authority
Lead change management initiatives that modernize communications and integrate emerging technologies
Integrate generative AI tools into communications and design workflows to improve efficiency and quality
Ensure human review and quality assurance of AI-assisted content and design outputs
Address compliance, bias, and accuracy considerations in AI-assisted environments
Direct development of high-impact deliverables, including: Executive presentations and briefings Strategic roadmaps and messaging frameworks Operating models and communications strategies UX artifacts such as journey maps and service blueprints Design prototypes and visualization products
Ensure deliverables meet Section 508 accessibility requirements and federal AI governance expectations
Manage multiple high-visibility deliverables simultaneously across complex workstreams
Balance competing priorities and aggressive timelines typical of federal consulting engagements
Establish structured workflows, reporting mechanisms, and hybrid/agile processes
Implement best practices in design operations, content governance, accessibility, and AI-enabled service delivery
Mitigate risks and maintain transparency across project execution