Strategic Client Executive - Collaborative Ventures Group, Remote in Central or Eastern Time Zones

UnitedHealth Group•St. Louis, MO

1d•$75,000 - $160,000•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Outstanding account management is the result of strong purpose, conviction, and pride being applied to customer relationships. UnitedHealth Group offers a portfolio of products that are greatly improving the lives of others. A strong account management team is how these products and programs get to market and make a difference. The Strategic Client Executive within UnitedHealthcare National Accounts is responsible for the overall management of a book of important client relationships. Our Collaborative Ventures Group (CVG) maintains and grows relationships with private equity-owned clients under one umbrella. The Strategic Client Executive (SCE) within CVG is accountable for the maintenance, growth, and increased profitability of existing business, and the strategic direction of assigned accounts. The Strategic Client Executive directs strategic, customer-specific initiatives, which deliver value-added services through the execution of client-specific business plans. The Strategic Client Executive coordinates and influences superior customer service delivery by developing and maintaining strong internal and external relationships. And our CVG team is uniquely positioned such that the SCE’s book of business, while individual client relationships, are also part of a larger whole with shared goals and aligned strategies. Position is based in the Central or Eastern time zones. The SCE will have the flexibility to work remotely while taking on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Appropriate state insurance sales licenses or willing and able to obtain within 30 days of hire
3+ years of sales and client management experience consulting on group employee benefits
ASO group employee benefits experience
Superior customer service skills including a sense of urgency and ownership for resolving client issues
Demonstrated relationship management skills & proven track record of building and cultivating client relationships
Demonstrated skill at articulating our value proposition to customers including the clinical, operational, and financial aspects of our business
Willing and able to travel 25% +/- depending on business need
Proven underwriting, financial and analytics skills
Reside in Central or Eastern time zones
Valid driver’s license

Nice To Haves

5+ years of experience managing large ASO clients
Proven problem solver - can move quickly within UHG to solve customer issues
Proven detail orientation and achievement motivation
Skillful negotiation with a strategic vision for assigned accounts
Excellent presentation, communication, and interpersonal skills with the ability to build solid relationships with senior level leadership at employer groups
Proven experience flexing between competing priorities in workload or change in deadlines in a fast-paced environment
Demonstrated experience effectively communicating across mediums to develop consensus among multiple stakeholders

Responsibilities

Solid understanding of the self-funded healthcare marketplace and pricing disciplines
Establishment and maintenance of strong relationships at the appropriate level with customers and consultants/brokers
Skillful alignment of customer-specific needs and goals with cross-customer initiatives
Development and monitoring of client financial performance including renewal planning, negotiation, and profitability levels
Detailed understanding of UnitedHealthcare products and services
Ability to navigate within UnitedHealthcare to produce positive results for clients and the company
Acquisition of in-client growth through effective product and service expansion
Demonstration of marketing and technical expertise through client and consultant/broker meetings
Assessment of approach, resources, and contacts needed to lead RFP responses
Provision of feedback to management on market trends as represented by our clients
Maintenance of a high level of healthcare industry knowledge as well as customer's industry