Strategic Analytics Manager

TopDog Law

About The Position

In this role, you will be responsible for: Analytics and Reporting Serve as the primary strategic and analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards Establish performance monitoring frameworks that distinguish leading vs. lagging indicators and drive proactive operational management Build executive-level dashboards and reporting systems that provide clarity to operational leaders and enable data-informed decision-making Performance Monitoring & Insight Generation Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas Translate operational data into clear, actionable recommendations for Law Firm leadership Support forecasting and capacity modeling tied to case volume growth and expansion initiatives Technical Execution and Team Leadership Write and optimize advanced SQL queries to support operational analysis and reporting Lead and develop analysts, ensuring strong analytical standards and business fluency Elevate the analytics function from reporting support to strategic operating partner Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work. How This Role Drives the Business TopDog Law is one of the fastest-growing law firms in the U.S., blending cutting-edge technology, data-driven decision-making, and elite legal talent to deliver exceptional outcomes for our clients. We are seeking a Strategic Analytics Manager to join our team who combines strategic judgment, analytical depth, and leadership capability to elevate how data informs decision making across the organization. This is not a traditional back-office analytics role. The Strategic Analytics Manager will operate close to executive leadership and play a key role in transforming complex operational data into strategic insight. The role requires dissecting business processes end-to-end, identifying structural performance drivers, and converting analysis into clear recommendations that influence company direction. This role is critical to our success because it: Directly impacts clients/revenue/case outcomes/team efficiency Supports speed, quality, and consistency as we scale Helps protect and elevate the TopDog Law brand and client experience Strengthens the foundation needed to grow responsibly and sustainably

Requirements

5+ years of experience in business analytics, strategy, data operations, or systems analysis (legal, healthcare, professional services, or high-volume operational environments preferred)
Advanced SQL skills with experience working on large datasets
Strong analytical, problem-solving, and process improvement mindset
Ability to lead short-term cross-functional projects and manage multiple priorities
Exceptional communication skills with the ability to translate data into business insights for both technical and non-technical audiences
Demonstrated experience leading projects and managing direct reports
High attention to detail and commitment to data integrity
Thrives in a fast-paced, performance-driven, high-growth environment
High intellectual curiosity, critical thinking ability, and ownership mindset
Strong communication skills—written and verbal
Ability to think critically, prioritize effectively, and execute with speed

Nice To Haves

Comfort with ambiguity and evolving systems
Experience in legal, professional services, or client-centric organizations

Responsibilities

Serve as the primary strategic and analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards
Establish performance monitoring frameworks that distinguish leading vs. lagging indicators and drive proactive operational management
Build executive-level dashboards and reporting systems that provide clarity to operational leaders and enable data-informed decision-making
Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
Translate operational data into clear, actionable recommendations for Law Firm leadership
Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
Write and optimize advanced SQL queries to support operational analysis and reporting
Lead and develop analysts, ensuring strong analytical standards and business fluency
Elevate the analytics function from reporting support to strategic operating partner
Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks