Strategic Analytics Consultant - Data Migration and Cutover

Langara College • Redmond, WA

4d • $44 - $64 • Hybrid

About The Position

In January 2020, Langara College migrated its HR and Finance operations to the cloud-based Workday ERP platform. Langara is now driving towards completion of its Student Information Systems (SIS) transformation through a suite of solutions, including Workday Student. The Strategic Analytics Consultant – Data Migration and Cutover will be responsible for completing the data mapping and data extracts (Oracle PL/SQL, Python) to extract and transform the student data from Ellucian Banner Student to Workday Student, and contributing to the cutover and go-lives. Previous experience with ETL tools is a plus.

Requirements

• Undergraduate degree in Information Technology, Business or related discipline.
• Minimum of 5 years experience in a similar role with a minimum of 1 year of in Business Analytics. An equivalent combination of education and experience may be considered.
• Proficient in Microsoft Office suite with intermediate knowledge of Excel.
• Experience working with value stream mapping, business process and data analysis, business rules definition, data definition and preparation.
• Experience in research and analysis to support a best practice approach to future state processes.
• Experience in creating functional specifications for reports, workflow, interfaces (functional), and extensions.
• Experience in test planning, developing and documenting test scripts, supporting and participating in testing.
• Demonstrated ability to work effectively with others in a diverse environment.
• Demonstrated ability to prioritize and manage multiple tasks, projects and initiatives simultaneously in a fast-paced and changing environment.
• Strong technical, problem resolution and analytical skills.
• Strong analytical, logical reasoning and problem solving skills.
• Strong attention to detail and organization.
• Ability to work independently and in a team environment.
• Ability to exercise good judgment.
• Demonstrated ability to operate with a high degree of confidentiality
• Excellent organizational, planning, and prioritization skills.
• Ability to work and communicate effectively with others, both verbally and in writing.
• Superior interpersonal skills.
• Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
• Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies.
• Ability to perform complex work with high degree of accuracy.
• Ability to learn and adapt to new technology and methods.
• Ability to write technical and user support documentation and training materials.
• Ability to make decisions in accordance to established policies, practices and standards.
• Ability to understand complex situations, tasks or problems, analyze them using a systematic approach and identify patterns and connections between situations that are not inherently obvious.
• Ability to engage and influence stakeholders ensuring stakeholder adoption.

Nice To Haves

• Previous experience with ETL tools is a plus.
• Knowledge or experience with an ITSM system is an asset.
• Experience working with SharePoint administration considered an asset.

Responsibilities

• Conducts business process analysis by completing process mapping, identifying relevant KPIs, complete current state analysis, observing patterns and developing future state recommendations based on data; build implementation plans for a variety of business processes.
• Collaborates with systems users, stakeholders and IT to identify process and workflow improvement areas.
• Consults, supports and guides stakeholders through design, configuration and business process setup based on best practices and a thorough understanding of business requirements.
• Assesses and makes recommendations on the overall impact of proposed changes to business processes and investigates external solutions.
• Documents, designs, develops and tests related configuration revisions according to formal change control process.
• Develops dashboards, metrics, analysis and reports using various tools to inform business, financial and labour relations matters.
• Conducts regular audits to monitor business and operational processes related to data quality; analyzes, compiles reports and makes recommendations on data findings to leadership teams; identifies data errors, develops recommendations and implements data correction strategies.
• Responsible for maintenance and support of Workday and other systems and applications within operational areas: Oversees the security setup, data auditing, system maintenance, and testing for Workday modules.
• Provides needs assessments and consultation regarding system changes including upgrades and new product releases.
• Resolves escalated support cases for trouble shooting and responds to systems-related questions.
• Records and manages incident or service requests in case management system, closes cases when resolved.
• Works with stakeholders and IT to assess incidents in order to prioritize and resolve them accordingly.
• Collaborates and coordinates with operational areas and IT on potential changes and upcoming system upgrades and releases.
• Maintains system documentation, in particular with respect to maintaining data quality and business process documentation.
• Generates reports to system users and operational areas.
• Participates in systems projects for current and future implementation of business system modules and enhancements.
• Collaborates and coordinates with other team members, subject matter experts and stakeholders to inform updates to training material, supporting resources and knowledge transfer.
• Provides ongoing support and training to system users and operational areas.
• Documents, designs and delivers technical training for their area of expertise, as it relates to system changes
• Other related duties as assigned

Benefits

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level