Strategic Account Manager
About The Position
AMN Language Services (Formerly Stratus Video) is a technology-driven company improving the way patients and medical professionals connect across all areas of health care. AMN Language Services provides a full suite of language solutions including video and audio remote interpreting, in-person interpreting, and translation. We focus exclusively on healthcare and improving the care delivery experience and outcomes for both patients and providers. The Strategic Account Manager is responsible for a portfolio of key clients, ensuring that AMN Language Services solutions are delivering value aligned with client goals for high quality patient care. This role is responsible for building long-term, trusted relationships with client executives and senior leaders and growing client revenue in line with assigned quotas.
Requirements
- Bachelor’s Degree plus 5-7 years of work experience preferred
- Proven track record of navigating large client organizations and building multi-department relationships
- Prior strategic account management or consulting experience
- Proficiency in Salesforce, Microsoft Office Suite required
- Strong interpersonal skills, positive attitude and collaborative spirit desired
Responsibilities
- Responsible for leading and driving the ongoing relationship with clients across departments and including executive relationships.
- Achieves annual revenue goals and influences the client at key decision points to ensure a successful outcome.
- Drives client proposals in up-sell opportunities and facilitates contract renewals.
- Analyzes solution outcomes and promotes success with client stakeholders.
- Identifies and mitigates account risk.
- Maintains full understanding of products and services with ability to develop “insight selling” sales talk track.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
