Strategic Account Manager - NYC

Current•New York City, NY

9h•$145,000 - $165,000•Hybrid

About The Position

Overview: The Strategic Account Manager is primarily responsible for Resident/Fellow education, training, certification, and handoff continuum activities and, secondarily, for the ongoing sales and support of the Company's product(s) in the US Ophthalmology Teaching Institutions, Veteran Affairs Hospitals, and Department of Defense Hospitals.

Requirements

Bachelor's degree or equivalent experience required
5+ years of sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of success
Successful sales track record in the medical device industry
Ability to navigate complex health systems efficiently
Strong relationship-building skills
Strong sales presentation skills
Ability to work independently and as well as within a strong team environment
Excellent verbal and written communication and presentation skills necessary
Strong business acumen skills
Required residence in territory geography
Travel requirement: 30% to 60% overnight travel (territory dependent)
Face-to-face interaction with customers: 90%

Responsibilities

Create demand for Sight Sciences products within both company and industry-compliant guidelines
Develop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territory
Analyze data and manage territory to create an effective business plan, including regular funnel management and forecasting
Maintain knowledge of current trends in the industry and competitive products
Manage territory budget and resources
Complete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians.
Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows
Maintains direct contact with customers to enable the best clinical outcomes
Establish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships
Pre-sale : Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules
Post-sale : Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines the validity of warranty claims and schedules repair resources
Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements
Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers