Strategic Account Manager
About The Position
Welcome to AMN Healthcare — Where Talent Meets Purpose. AMN Healthcare is one of the largest and most respected healthcare staffing and total talent solutions companies, recognized for excellence and innovation. AMN Language Services (Formerly Stratus Video) is a technology-driven company focused on improving patient and medical professional connections in healthcare. The Strategic Account Manager is responsible for managing and growing a portfolio of high-value, complex healthcare clients. This role requires a strong C-suite presence, the ability to navigate large, matrixed organizations, and a proven track record of expanding existing accounts through strategic up-selling and long-term partnership development. The Strategic Account Manager serves as a trusted advisor to executive and senior-level stakeholders, ensuring AMN Language Services’ solutions are aligned with client goals for high-quality patient care while driving revenue growth in line with assigned quotas. Travel is 30% or more.
Requirements
- Strong executive presence with excellent communication, presentation, and negotiation skills
- Track record of growing revenue through strategic upselling within existing accounts
- Ability to navigate complex client organizations and build multi‑department relationships
- Proficiency in Salesforce and Microsoft Office Suite
- Highly collaborative, consultative mindset with a results‑driven approach
- Bachelor’s Degree
- 5-7 years of work experience in success managing large, strategic enterprise or healthcare accounts
- Demonstrated ability to engage, influence, and present to C‑suite and senior executive audiences
Nice To Haves
- Prior experience in strategic account management, consulting, or complex solution sales strongly preferred
Responsibilities
- Own and lead strategic client relationships across departments, including sustained engagement with C‑suite and senior leadership stakeholders
- Establish trusted‑advisor status by demonstrating deep understanding of client business objectives, healthcare challenges, and operational priorities
- Achieve and exceed annual revenue and growth targets through expansion of existing accounts
- Identify, develop, and execute strategic up‑sell and cross‑sell opportunities across AMN Language Services’ full solution portfolio
- Lead contract renewals and negotiate commercial terms aligned with long‑term partnership value
- Influence key client decision points through insight‑based selling and value‑driven recommendations
- Analyze solution performance and outcomes; proactively communicate impact, ROI, and success metrics to executive stakeholders
- Anticipate, identify, and mitigate account risk while driving retention and client satisfaction
- Maintain expert‑level knowledge of AMN products, services, and healthcare language‑access trends
- Develop and deliver executive‑level “insight selling” narratives that connect solutions to client strategic priorities
- Partner internally with operations, implementation, clinical, and product teams to ensure seamless service delivery and client success
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
