Strategic Account Manager, Sales

Sandisk

5d•Remote

About The Position

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation Must be able to establish credibility across all levels/roles of a customer; technical, business, quality, executive. Need to be seen as a valuable team member that can get things done; building trust through execution Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight Must be able to manage confidential information Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer Drive long and short-term customer revenue and shipment goals Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours. Negotiate customer pricing, balancing customer and company goals Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life Coordinate technology and business meetings on weekly, quarterly and annual schedules Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment Customer relationship mapping and engagement strategy

Requirements

Bachelor's Degree in Business or Related field
5-7+ years of related direct sales experience
Understanding of storage product portfolio and roadmap; identify fit and alignment with customer(s)
Understand market conditions and how they affect Sandisk and the customer
Understand the customer legal contracts and terms in place

Responsibilities

Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
Establish credibility across all levels/roles of a customer; technical, business, quality, executive.
Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight
Manage confidential information
Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer
Drive long and short-term customer revenue and shipment goals
Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals
Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours.
Negotiate customer pricing, balancing customer and company goals
Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
Coordinate technology and business meetings on weekly, quarterly and annual schedules
Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment
Customer relationship mapping and engagement strategy

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
the Sandisk's Savings 401(k) Plan