Strategic Account Executive

Swap•Austin, TX

19h•Hybrid

About The Position

Swap is the infrastructure behind modern agentic commerce, an AI-native platform connecting backend operations with a forward-thinking storefront experience. It's built for brands to sell anything, anywhere, centralizing global operations, powering intelligent workflows, and enabling margin-protecting decisions with real-time data. Swap's products cover cross-border, tax, returns, demand planning, and an agentic storefront, offering merchants full transparency and confidence. The company fosters a culture valuing clarity, creativity, and shared ownership. The Strategic Account Executive role involves owning Swap's most complex, highest-value opportunities, running multi-threaded sales cycles into enterprise e-commerce brands and global retailers, engaging C-suite and VP-level stakeholders across various functions. This is a consultative, operator-minded role focused on a concentrated book of named strategic accounts with significant deal sizes and stakeholder complexity. The executive will partner with leadership, product, marketing, and customer success to create commercial narratives, navigate legal/procurement, and secure logo-defining wins.

Requirements

7+ years closing complex SaaS deals, with a demonstrable track record in enterprise or strategic segments
Proven history of consistently exceeding quota on six- and seven-figure ARR deals with 6-12+ month sales cycles
Experience selling into enterprise e-commerce, retail, or consumer brands - ideally across commerce infrastructure, payments, logistics, or operations software
Executive presence and the credibility to hold strategic conversations with C-suite and VP-level buyers
Mastery of a modern enterprise sales methodology (MEDDPICC, Command of the Message, Challenger etc)
Deep understanding of the e-commerce ecosystem, tech stack integrations, and the commercial levers that matter to global brands
Experience navigating procurement, legal, and security reviews at large organisations

Responsibilities

Own a named list of strategic enterprise accounts end-to-end, from account planning through to close and expansion
Lead executive-level discovery with CFOs, COOs, CTOs, and Chief Digital Officers to uncover strategic pain and quantify commercial impact
Build and execute multi-threaded account strategies across complex buying committees, often spanning multiple geographies and business units
Craft tailored commercial narratives around Swap's cross-border, tax, returns, demand planning, and agentic storefront capabilities - tying them to board-level priorities
Navigate sophisticated procurement, legal, security, and finance processes to structure and close six- and seven-figure ARR deals
Partner with product and executive leadership to shape deal structures, custom commercials, and strategic partnerships
Forecast with precision and maintain rigorous pipeline hygiene in HubSpot, Gong, and LinkedIn Sales Navigator
Act as a trusted advisor to prospects, and as a voice-of-the-market internally to product and GTM leadership