Strategic Account Executive

LanguageLine Solutions
3d

About The Position

This position is responsible for driving new revenue growth by identifying and selling language solutions to Enterprise and Healthcare organizations within a defined base of prospective and current customers. Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization as well as emerging solutions.

Requirements

  • Bachelor's Degree or equivalent sales experience
  • Language services industry experience.
  • Proven ability to sell to top-level executives in F1000 corporate environments by articulating value proposition and tangible ROI.
  • Excellent written and verbal communication skills.
  • Must be highly motivated, possess a positive attitude and have excellent organizational skills.
  • Proficient in MS Word, Excel, and PowerPoint, and Salesforce.com applications.
  • Travel as required (up to 50%).
  • Candidates must be authorized to work in the US without the need for visa sponsorship.

Nice To Haves

  • Customer Centric Selling, Solution Selling, SPIN Selling - a plus.

Responsibilities

  • Identify, engage and close sales opportunities with new Enterprise and Healthcare customers as well as existing customers that represent opportunities for growth.
  • Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
  • Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
  • Manage a portfolio of Enterprise and Healthcare leads generated through prospecting calls and company marketing sources.
  • Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
  • Negotiate contract terms and conditions and manage contract process through to execution.
  • Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
  • Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
  • Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
  • Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
  • Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.
  • Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
  • Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).
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