Strategic Account Executive; U500 (Hybrid/Atlanta, GA)

Cigna Group • Atlanta, GA

1d • Hybrid

About The Position

As a Strategic Account Executive, you are the face of Cigna to the client. Your focus is on spending time with clients in person to cultivate the relationship, addressing client issues, selling annual renewal rate increases in addition to new products and services to expand the relationship. You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunities by offering strategic insights and ensuring an exceptional client and customer experience.

Requirements

• Bachelor’s degree or equivalent experience.
• 3+ years of experience in health benefits or client management
• Strong communication, sales negotiation, and relationship-building skills.
• Proven ability to manage and grow client relationships, particularly with clients
• Financial acumen with the ability to identify and drive growth opportunities within the book of business.

Nice To Haves

• Experience in sales, marketing, underwriting, or operations is preferred.

Responsibilities

• Client Partnership: Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.
• Industry Expertise: Deeply understand your clients’ businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.
• Relationship Building: Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna’s voice is heard and valued.
• Market Insights: Keep clients informed about the latest industry trends, helping them stay ahead of the curve and leveraging Cigna’s solutions to meet their evolving needs.
• Financial & Underwriting Expertise: Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna’s solutions, including specialty products, and offer creative, proactive solutions to meet their needs.
• Portfolio Management: Drive growth, earnings and retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna’s relationships through cross-selling additional products and services.
• Collaboration: Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions.
• Client Experience: Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving.
• Channel Management: Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable and leveraging resources as needed to maintain success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees