Strategic Account Executive

The Panaro Group•Covington, KY

About The Position

Position Overview: The Strategic Account Executive (SAE) owns, cultivates, and expands relationships within Zion Solutions Group’s (Zion) prospects and customers. The SAE acts as the quarterback for assigned and new target accounts, aligning Zion resources, advancing strategic growth, and ensuring exceptional customer outcomes. The SAE will use Zion’s ICP to help qualify, develop, and maintain long-term relationships.

Requirements

Bachelor’s in business, Engineering, or related field (or equivalent experience).
5+ years in Account Executive, BD, or customer success (preferably in material handling/logistics/integration).
Proven success, building executive relationships and driving multi-year growth.
Strong business acumen; comfortable with financials, ROI, and value cases.
Excellent communication, negotiation, and executive presence.
Organized, proactive, and collaboratively aligned with Zion’s core values: Be Bold, Unwavering Commitment, Better Together.
Ability to travel up to 40% or as needed

Responsibilities

Serve as the primary relationship owner for assigned and new accounts, developing strong multi-level relationships, even when an active opportunity does not exist.
Maintain a detailed account playbook that includes organizational charts, key decision-makers, buying criteria, personal preferences, and critical milestones.
Breakthrough to assigned and new target accounts
Identify, qualify, and shape opportunities within assigned and new accounts.
Partner closely with others on the Business Development Team, Sales, Engineering, and Leadership teams to pursue and secure new business, driving measurable revenue and margin growth.
Continuously monitor competitive activity and refine Zion’s positioning and win strategy within each account to maintain a strong market presence and increase qualified pipeline creation from existing customers.
Champion the customer experience by leading Quarterly Business Reviews (CBRs) and post-project debriefs.
Design and execute customer engagement activities such as tailored events, site visits, and executive meetings to strengthen relationships and advocacy.
Develop and execute comprehensive annual and rolling account plans that outline objectives, strategies, key risks, and growth initiatives.
Ensure CRM accuracy and provide timely, data-driven updates on account health, pipeline status, and at-risk relationships.
Consistently monitor key account performance indicators, including revenue and margin growth, customer retention, pipeline creation, and forecast accuracy. Use these insights to guide strategy, support data-driven decision-making, and ensure alignment with organizational goals.

Benefits

Quality Medical, Dental, Vision Insurance, with substantial employer subsidy
401(k), with up to 4% employer match
Life, AD&D, Critical Illness, Legal Assistance, Group Accident, Hospital Indemnity, Short- and Long-Term Disability
FSA
Health & Wellness Benefit
Casual Work Environment, with flexible hours
Highly Flexible PTO with Generous Holiday Schedule
Vacation day on your birthday
3 paid volunteer days off
Swag Allowance
Pet friendly office