Strategic Account Executive 4

Twilio

10h•Remote

About The Position

This position is needed to lead relationships with Twilio’s enterprise Communications platform customers who consume messaging, voice, and email services. The Strategic Account Executive will be directly responsible for protecting and growing Twilio’s communications business across assigned customers. This role involves driving highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. Success in this highly cross-functional role depends on building deep partnerships across product management, finance, support, and operations.

Requirements

Possess a total of 5 years of sales experience, with a minimum of 1 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.

Nice To Haves

Deep experience dealing with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Deep experience selling to the Retail vertical with a track record of success negotiating agreements.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience.

Responsibilities

Manage and expand some of our most important Retail customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your Retail account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization.

Benefits

competitive pay
generous time off
ample parental and wellness leave
healthcare
a retirement savings program
health care insurance
401(k) retirement account
paid sick time
paid personal time off
paid parental leave
eligible to participate in Twilio’s equity plan
eligible to earn commissions
empower employees to build positive change in their communities by supporting their volunteering and donation efforts