Strategic Account Director - East

IntelliaCambridge, MA
1d$225,000 - $275,000Hybrid

About The Position

We are seeking an experienced and v isionary Strategic Account s Director to lead the enablement and optimization of treatment s ites delivering our transformative CRISPR therapy to patients. Reporting to the S enior Director , S trategic Accounts Team Lead this role will lead a new team of 6 to 8 strategic account liaisons who will profile and prioritize tr eatment sites pre-launch including stakeholder mapping, capabilit y and capacity assessments, and developing care pathways supporting the patient to product journey. Following launch, this role will ensure this team leads treatment pull-through including procurement, delivery, and administration of therapy. T he ideal candidate brings a strong background in treatment site activation , cross-functional leadership, and a passion for building infrastructure that supports patient access to one-time therapies . This is a career-defining opportunity to lead the first-ever commercialization of an in vivo one-time CRISPR based therapy, requiring a leader who can build and inspire high-performing teams while navigating uncharted territory in genetic medicine. The ideal candidate is a strategist with a strong entrepreneurial spirit, collaborative mindset, and a deep commitment to Intellia’s core values: One, Explore, Disrupt, and Deliver.

Requirements

  • Collaborate with human resources to attract, hire, develop, and motivate top industry talent to ensure the highest performance standards.
  • Proven track record of successfully partnering cross functionally to build and lead the establishment of a new function and organizational capabilities.
  • Management and oversight of functional budget and resourcing
  • Proven track record of introducing novel, impactful approaches that challenge convention and accelerate the delivery of innovative therapies to patients.
  • Ability to engage with C-Level stakeholders
  • Project management and cross functional coor dination experience
  • Ability to navigate complex health systems
  • Experience leading site activation in cell and gene therapy
  • History of e ngag ing multiple internal and external stakeholders and building strong partnerships with them
  • Demonstrates outstanding verbal, written, and interpersonal skills with the ability to influence others and build strong relationships across a diverse stakeholder landscape.
  • Deep understanding of the stakeholder ecosystem within treatment sites including health systems, IDNs, and hospitals
  • Proven ability to lead teams, manage complex projects, and influence across a matrixed organization.
  • Experience launching and scaling capabilities for complex, high-cost, buy-and-bill therapies
  • Results-driven self-starter with a strong sense of accountability, performance orientation, and the ability to collaborate effectively across functional teams.
  • Organized and logical with a high degree of flexibility and adaptability
  • Comfortable navigating ambiguity and shifting priorities, with a high degree of flexibility to pivot as needed
  • Bachelor’s degree in life sciences, business, healthcare administration, or related field; advanced degree (MBA, MPH, PharmD) a plus .
  • 10+ years of experience in biotech/pharma, health systems , and treatment site activation for high-cost , buy and bill , HCP administered therapies , with at least 3–5 years in a leadership role.
  • Ideally, the candidate will have experience with one-time therapies

Responsibilities

  • Team Leadership & Development Build, lead, and mentor a high-performing team of Strategic Account Liaisons focused on activating treatment sites, building operational care pathways, and infusion capabilities to ensure pull-through and administration of Intellia therapies
  • Establish clear goals, performance metrics, and development plans to support team growth and success. Foster a culture of collaboration, accountability, and continuous improvement.
  • Strategic Leadership Define and drive the strategy for treatment site enablement, ensuring alignment with sales , medical, patient services, marketing, commercial operations, and market access
  • Develop a roadmap for treatment center activation , operational excellence, and long-term scalability. Serve as a thought leader and internal advocate for treatment center needs
  • Cross-Functional Collaboration Partner with Sales , Medical Affairs, Market Access , Marketing , Commercial Operations , and Patient Services to ensure seamless treatment center activation and support.
  • Represent the treatment center function in leadership forums and strategic planning discussions. Partner with commercial leadership to provide updates on performance and site activation
  • Operational Excellence Oversee the development and implementation of standardized processes for treatment center profiling, qualification, and training
  • Monitor treatment center performance and drive continuous improvement in key metrics such as turnaround time, compliance, and capacity utilization . Ensure adherence to regulatory and quality standards across all treatment center activities.
  • External Engagement Build and maintain strong relationships with treatment center leadership, including C-suite , P&T committee members, pharmacy leadership, and revenue cycle managers.
  • Serve as a senior point of contact for escalations, strategic partnerships, and long-term planning with key institutions. Represent the company at industry forums, conferences, and working groups related to treatment site readiness and enablement.
  • Supervisory Responsibilities Build and lead a new team focused on site and treatment center strategy and operations.
  • Optimize team structure, roles, and responsibilities to support current and future business needs. Lead recruitment, onboarding, and development of team members.
  • Foster a collaborative, inclusive, and high-performance culture that encourages innovation and accountability. Provide coaching, mentorship, and performance management to ensure team success and professional growth.
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