Strategic Account Development Executive - Marketplace

DoorDash USA • Washington, DC

2d • Hybrid

About The Position

We're looking for outside sales executives to join us as Strategic Account Development Executives. In this role, you’ll connect existing merchant partners with new and powerful tools across DoorDash Marketplace, our flagship suite of products that helps merchants get discovered, drive orders, optimize operations, and grow sustainably.
You will ensure partnership terms make sense for both DoorDash and the merchant while driving adoption of high-impact Marketplace solutions — including menu optimization, promotions, Sponsored Listings, Offers, store page enhancements, and additional merchandising tools that improve conversion. You will ensure sustained success and increased sales across your book of business. You will report to the Manager of Strategic Account Development in our Outside Sales organization. Once our offices reopen, we expect this role to be flexible with some time in-office (1–2 days/week), in the field (up to 50%), and working from home.
Historical performance including but not limited to attainment and optimization will be considered during the selection process.

Requirements

• You have 5+ years of sales experience, including at least 3+ years selling to an existing client base (upsell, cross-sell, promotions, expansions).
• You have 3+ years of B2B and SaaS sales experience.
• You have led an outside sales end-to-end cycle, ideally within a product-driven or marketplace environment.
• You align partners while managing project timelines and expectations, or bring related project management experience.
• You have strong data skills, including knowledge of Excel and experience creating data-backed sales narratives.
• You own client-facing conversations, influence stakeholders, and navigate complex negotiations confidently.

Nice To Haves

• familiarity with online marketplaces, local commerce ecosystems, or merchant-facing tech platforms.

Responsibilities

• Drive Growth Through DoorDash Marketplace Products
• Educate merchants on the full range of DoorDash Marketplace products, including:
• Marketplace storefront & ordering experience
• Showcase how DoorDash drives demand through a high-intent customer base, easy ordering, and visibility across our consumer app and web.
• Marketing & Merchandising tools
• Promote adoption of Sponsored Listings, Offers, Promotions, and DashPass strategies to improve conversion, increase order volume, and expand customer reach.
• Menu & store page optimization
• Help merchants improve their presence on Marketplace through photo enhancements, menu structure, item descriptions, and feature adoption to increase search ranking and customer engagement.
• Operational tools & insights
• Guide merchants on tools that improve store performance, from prep-time accuracy and store hours to order batching, store-level analytics, and actionable reporting.
• Merchant success programs
• Connect partners to platform features like reviews management and customer engagement tools to retain customers and improve satisfaction.
• Expand and Develop Strategic Partnerships
• Run your end-to-end sales process with advanced discovery, consultative selling, and complex pipeline management.
• Excite existing accounts about the potential to grow revenue share through Marketplace optimizations and adoption of new platform features.
• Engage with strategic decision makers (C-suite, VPs, owners) and use data to tell a compelling story around Marketplace performance and opportunity.
• Close partners on upgrades, upsells, and cross-sells across Marketplace, including marketing packages, merchandising visibility, and operational enhancements.
• Use internal data and unit economics to forecast revenue growth and explain how Marketplace solutions improve sales, brand perception, and customer acquisition.
• Build internal guides for Marketplace selling motions and best practices to scale the team’s impact.
• Collaborate with regional Strategic Partner Managers (5+ at a time) to close and renegotiate Marketplace-centered sales terms.
• Travel across your region (up to 40%), with flexible scheduling and hybrid work options.

Benefits

• a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed