Strategic Account Business Manager

Bishop Fox

5h

About The Position

The Strategic Account Business Manager role is a high-impact individual contributor position focused on enabling our Account Executives to win, expand, and retain strategic customers across VIP, Platinum, and Gold tiers. This role operates as the dedicated operational partner to our key account sellers — driving CRM excellence, quote accuracy, cross-functional coordination, executive-ready materials, and data-driven insights that improve forecast accuracy and deal velocity. While highly visible and strategic in nature, this is a hands-on execution role responsible for owning the day-to-day operational rigor behind complex, multi-stakeholder enterprise deals. The ideal candidate is detail-oriented, analytically strong, comfortable operating independently, and thrives in high-accountability enterprise environments. As the role matures, there will be opportunities to expand ownership across strategic account operations, enterprise deal support practices, and broader sales operations initiatives.

Requirements

• 3–5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Enterprise Sales Support within SaaS, cybersecurity, or professional services
• Deep expertise in Salesforce (required); experience with CPQ, reporting, and dashboard creation strongly preferred
• Strong financial acumen including pricing, margin considerations, and deal structuring
• Experience creating polished, executive-level pitch decks and customer-facing presentations tailored to enterprise client objectives and competitive positioning
• While deep design expertise is not required, strong slide-building capability is expected
• Advanced proficiency in PowerPoint and Excel; ability to create executive-ready materials
• Strong organizational, communication, and analytical skills, with the ability to manage concurrent enterprise deals and translate data into actionable insights

Nice To Haves

• Curiosity and experimentation with AI-powered presentation tools is encouraged

Responsibilities

• Partner closely with Account Executives covering strategic accounts to support account planning, deal progression, and pipeline execution
• Act as the operational backbone for complex enterprise pursuits, ensuring deals move efficiently from early engagement through close
• Develop accurate, timely quotes and proposals for new and expansion business using Salesforce and CPQ tools
• Track key deal milestones, dependencies, and internal deliverables to maintain momentum across enterprise opportunities
• Coordinate cross-functional resources required to support enterprise pursuits, including Legal, Finance, Services, Product, and Marketing
• Prepare executive-ready materials (especially presentations) for late-stage pursuits, QBRs/EBRs, territory reviews, and strategic customer engagements
• Support expansion and renewal motions within strategic accounts by helping organize proposals, pricing scenarios, and customer-facing materials
• Maintain high-quality Salesforce records across supported accounts, including opportunity updates, stakeholder tracking, and contact management
• Ensure key opportunities are accurately documented and reflect current deal status and engagement progress
• Support pipeline hygiene and inspection processes for strategic accounts
• Leverage Salesforce reporting and dashboards to provide visibility into deal progress and account activity
• Help Account Executives maintain disciplined pipeline management practices across their key accounts
• Partner with client teams to secure required documentation and purchase orders to support timely revenue recognition
• Act as the operational liaison between Account Executives and internal partners (Legal, Finance, Product, Marketing, Services, Deal Desk) to accelerate deal progression and resolve operational blockers
• Manage multiple high-priority enterprise opportunities with strong deadline discipline and attention to detail
• Coordinate cross-functional inputs for enterprise pursuits, including solution scoping, pricing validation, and proposal development
• Identify operational bottlenecks and recommend improvements to sales workflows, quoting processes, and internal collaboration models
• Help standardize operational processes that support key account sellers to improve efficiency and repeatability

Benefits

• Generous Time Off and Company-Wide Holidays
• Health Insurance options, including Medical, Dental, and Vision
• Retirement; 401k matching for Traditional and Roth accounts in the US
• Work From Home Support
• Monthly allowance for cell phone and internet
• Training Budget
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed