Store Sales Associate

Florida Paints•Ocala, FL

just now•Onsite

About The Position

Florida Paints is a family-owned paint manufacturing company committed to providing exceptional paint for southern climates, proudly delivered by knowledgeable people. They manufacture and distribute architectural paints, coatings, and associated products to professional and retail customers through a statewide network of company-owned locations. Florida Paints is a values-driven organization that believes its team members are the key factor in its success. The Store Sales Associate assists customers with their product needs and provides the excellent customer service Florida Paints is known for. The associate works with their store team to maintain the store, its inventory, and its operations.

Requirements

Customer Service
Interpersonal Skills
Leadership
Quality Management
Organizational Support
Sound Judgment
Planning/Organizing
Professionalism
Safety and Security
High School Diploma
Ability to work flexible hours, including Saturdays
Valid driver’s license
Must be able to successfully pass a criminal background check and drug test

Nice To Haves

One Year experience

Responsibilities

Assists customers with determining their needs and presenting appropriate products and services.
Assists customers with orders, questions and concerns.
Assists with the taking of inventories, reconciling cash with sales receipts, keeping accurate records of colors and pricing and dot cards for each color made.
Performs various of duties of all store personnel whenever needed.
Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly.
Ensure sales transactions are completed accurately.
Maintain accurate work order files and formulas as needed.
Document and refer potential customer leads to manager and/or sales rep.
Answer customer’s complaints or inquiries.
Ensure customers’ quality and service expectations are met.
Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications.
Ensure order forms are properly completed, place order and follow-up as necessary.
Record information on appropriate forms for proper completion of orders/ requests and process in a timely manner.
Restocks shelves with paint and sundry supplies.
Operate the POS for all types of transactions.
Ensure merchandise has been processed through POS or recorded prior to merchandise leaving the store.
Assist in making deliveries and warehouse duties, as required.
Ensures that the assigned Florida Paints location is kept clean and orderly.
Other miscellaneous tasks, as needed.