Store Program Setup Associate

House-Hasson Hardware Company•Knoxville, TN

23d•$40,000 - $40,000

About The Position

Are you energized by hands-on work, fresh store layouts, and helping independent retailers shine? As a Store Set Associate with House-Hasson, you’ll travel throughout our 24-state service region to build, reset, and transform retail spaces that drive sales and elevate the customer experience. Working side-by-side with a Set Crew Leader, you’ll turn empty aisles and outdated layouts into organized, engaging, shopper-friendly stores. If you enjoy seeing your work come to life every day—and love life on the road—this is the role for you.

Requirements

Exceptional organization, attention to detail, and problem-solving skills.
Ability to work independently while balancing multiple priorities.
Strong communication and teamwork abilities.
Basic laptop and Microsoft Office proficiency (training provided).
A passion for top-tier customer service.
1+ years of retail merchandising or store execution experience.
Valid driver’s license and reliable transportation.
Willingness to travel extensively—up to 100%—across the service region.
Ability to lift, carry, push, and pull 50–85 lbs regularly.
Comfortable climbing ladders and installing signage.
Stamina to travel frequently and work in a variety of retail environments.

Responsibilities

Conduct on-site assessments and follow established guidelines to execute store set projects.
Merchandise stores using detailed planograms and free-flow merchandising strategies.
Assemble fixtures, install signage, apply bin tags, and bring clean, organized sales floors to life.
Ensure pricing and tagging accuracy through system checks and dealer program verification.
Work closely with store owners and managers to prioritize tasks and maximize project impact.
Train store teams on merchandising standards, tag maintenance, and planogram execution.
Deliver professional, customer-first service that strengthens retailer relationships.
Gather and share dealer feedback to enhance merchandising solutions and overall outcomes.
Collaborate with Project Managers, Set Crew Leaders, and sales teams to meet timelines.
Provide detailed reports on project status, challenges, and store feedback.
Help onboard and mentor new team members to uphold team excellence.
Document before-and-after results to demonstrate improvements in flow, sales, and customer satisfaction.
Track key project metrics (timeliness, quality, adherence to budget).
Share insights with leadership to support continuous improvement.
Perform other duties as needed.