Store Operations Supervisor

REI (Recreational Equipment Inc.)Pigeon Forge, TN
$23 - $28

About The Position

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. The Operations Supervisor is a key member of the Store Management Team. Operations Supervisors hold responsibilities such as opening and closing the store, directly supervising employee tasks and projects and assists the Store Manager with a variety of operational and administrative tasks

Requirements

  • 1-3 years of successful retail experience (Preferred)
  • Demonstrated leadership skills with the ability to motivate, direct and coach teammates
  • Proven ability to understand a drive store profitability through employee engagement and customer experience
  • Committed to providing excellent customer service
  • Self-accountability and excellent problem solving skills

Responsibilities

  • Able to work flexible hours (some evenings and weekends)
  • Trains and supports operations and sales staff.
  • Provides daily direction, supervision and coaching to sales staff
  • Ensures store is ready for customers by communicating restocking needs and executing visual direction
  • Identifies training opportunities at the individual, department and store level, and partners with Store Manager to build training strategy and execute plan
  • Additional duties as assigned

Benefits

  • generous employee discount
  • access to health benefits
  • a retirement savings plan
  • accrued time off
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