Store Operations Specialist Needed

Royers Flowers•Grove City, OH

27d

About The Position

“A florist exists to help people make important emotional statements, frequently on very short notice. We consider it a privilege to be trusted with that responsibility.” – Ken Royer Connells Maple Lee flowers & gifts is 87 years old and still we're still growing! With 19 retail locations and two distribution hubs in two states, we are offering opportunities for you to join our team of over 300 flower professionals. Still family-owned and operated, we are a leader in the floral industry and we're seeking goal-oriented individuals who desire a meaningful career that brings comfort and joy into people’s lives. We are looking for a person with previous retail management experience (perishable product experience a plus!) who is interested in working in a specialty retail environment. Successful candidates enjoy a fast-paced & creative environment, have strong people skills, thrive on challenges, are motivated to manage a business, and are team players. We offer a flexible schedule of 40+ hours a week, with more hours during floral holidays and other busy times. Benefits include paid vacations, holidays, personal day, Life and AD&D insurance, 401(k), profit sharing, 30% floral discount and opportunities for advancement. Health, Dental, additional Life and AD&D, STD and LTD insurance also available. Interested? We'd LOVE for you to join our team!

Requirements

Able to design according to trained specifications.
Superior customer service skills.
Valid drivers’ license.
Able to lift 50 pounds or more
Able to handle confidential material and detailed reports.
Able to drive a delivery vehicle.
Able to work without supervision and exhibit leadership.
Able to make decisions and communicate effectively.
Able to communicate with management team in order to achieve goals.
Experience in: scheduling, hiring, training, and disciplinary techniques
Ability to use personal transportation.
Good knowledge of product, procedures, policies, routines, etc.

Nice To Haves

perishable product experience

Responsibilities

Responsible for providing support in an “acting manager” role in various retail locations, as assigned
Ensure smooth retail operations by filling in for absent manager or assist during busy periods.
Maintain operational standards, enhance team performance
Help oversee daily operations within assigned location
Identify & resolve operational issues
Provide guidance & leadership w/ team members
Assist in training & onboarding
Monitor/uphold company policies & procedures
Share best practices & updates across teams you work with
Quickly assess and respond to operational challenges & emergencies
Adapt to different teams, workflows, and environments
Capacity to manage fast paced environment and shifting priorities.
Other duties as assigned.