Store Operations Consultant - Omni-Channel Fulfillment

Lowe's Companies, Inc.•Mooresville, NC

17d•Onsite

About The Position

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. This role is not eligible for work visa sponsorship. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Your Impact The primary purpose of this role is to lead, assess, support/design, implement, and roll out supply chain initiatives that support supply chain teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day supply chain operations, including sales, service, technology, omni-channel, and store communications. Work with a Winning Team At Lowe's, you have the power to shape the future of home improvement. As a strategic member on our team, you'll drive initiatives that resonate across our 1,700+ stores, directly impacting millions of customer experiences. You'll be a trusted advisor, aligning your expertise with our evolving business needs to empower our frontline teams and deliver exceptional results. We'll put cutting-edge tools at your fingertips - from advanced analytics to the latest retail technology. With these resources, you'll make decisions that don't just move the needle, they redefine the game. Here, your expertise doesn't just contribute to our success - it defines it.

Requirements

Bachelor’s degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
Other or equivalent years of experience in lieu of education requirement, if applicable
4 Years of Related Industry Experience (Installation, Repair or US Home Improvement)
4 Years of Experience in data analytics, performance reporting
Demonstrated project management experience, such as Gantt Chart design and development

Nice To Haves

4 Years of Experience in a Store Operations role (with an emphasis in Install and/or Repair Industry experience)
2 Years of Experience with Service Provider Management Tools, such ServiceBench, Mappoint/PowerMap, and Call Scheduling/Dispatch
2 Years of Experience with Service Provider Capacity Management

Responsibilities

Leads the development and implementation of supply chain improvement tools and processes, with limited guidance from the Supply Chain Operations Manager
Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives
Utilizes and analyze field feedback and reporting to provide recommendations for process improvement and projects to field leadership
Coordinates and manages timely execution of projects across supply chain, from development to implementation
Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings
Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders
Provides real-time information and guidance to supply chain requiring assistance with day-to-day procedural questions
Analyzes post-project feedback to provide continuous improvement solutions
Manages projects by building the project plan and ensuring on target and timely delivery of imitative desired output and integration
Solves complex business problems by performing competitive and market analysis, utilizing subject matter experts both internally and externally where needed
Enhance and develop associate facing technology to improve productivity and efficiency
Reviews, approves, and publishes, policies, procedures, and processes for new store initiatives, at times, executing the process of documenting