Store Operations Associate

The RealReal • Perth Amboy, NJ

1d • Onsite

About The Position

The Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high-value merchandise are fulfilled by the warehouse. The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. They have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, they give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. The RealReal is leading the way in authenticated luxury consignment, online and in real life at their brick and mortar locations. Founded in 2011, their company is growing fast and fundamentally changing the way people buy and sell luxury goods — a multi-billion dollar industry. Their in-house experts inspect every item and their commitment to authenticity sets them apart, creating a foundation of trust with shoppers and consignors. The RealReal is also the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. They are seeking smart, talented and creative individuals who enjoy working in a fast-paced environment to help them reinvent the digital marketplace, and invite collaborative, dedicated, and innovative individuals to join their team.

Requirements

• 6+ months of experience working in a warehouse production environment
• Ability to relay verbal and written information concisely and effectively
• Outstanding time management, planning, and coordinating skills
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Receptiveness to feedback to improve performance
• Ability to work Monday- Friday and overtime as needed
• Ability to regularly lift and move up to 25 pounds
• Ability to stand for up to 10 hours at a time

Nice To Haves

• Experience working in retail back of house environment
• Ability to read and write in English
• Proficiency with Mac OS and Google Suite, and scanner technology

Responsibilities

• Perform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA)
• Pick inventory for shipment with a 100% accuracy rate
• Tag each item across all product categories following specific TRR retail guidelines
• Conduct quality inspections while handling and preparing inventory for retail locations
• Handle reverse logistics of inventory for putaway to warehouse standards
• Process all parcel shipments with the designated carrier
• Execute general warehousing practices including safety, organization, and housekeeping

Benefits

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• Hourly base pay + incentive pay based on performance/ quota targets achieved

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees