09768 Store Operations Associate

CosmoProf•Johnson City, NY

6h•Onsite

About The Position

This position supports a world-class customer experience by leading the operations execution of the store. It assists with the flow of product at all stages, including inventory, receiving, product placement, backstock, and re-stocking efficiency. The role ensures all inventory processes are complete and accurate, and that the store is maintained to meet Brand Standards.

Requirements

High School Diploma or equivalent
Must 18 years of age or older
Must be available to meet the scheduling needs of the business, including before or after business hours.
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute brand standards to support with customer service
Can read and follow company guidelines outlined in Brand Standards
Detail orientated
Ability to lift and carry heavy boxes and place product on all shelves
Can follow direction and perform other duties as assigned by Manager

Nice To Haves

1 + years retail sales/customer service experience preferred
Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply.
Excellent collaborator, exceptional verbal and written communication skills.
Flexible, Agile, Adapter – Ability to pivot quickly and manage through change in a constantly evolving retail landscape.
Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.

Responsibilities

Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork.
Maintain brand standards and efficiency in stockroom.
Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized.
Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed.
Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers.
May open or close the store.
Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience.
Compliance with and knowledge of all safety and Loss Prevention policies.
Compliance with all inventory control procedures & HAZMAT.
Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance.
Bring world class customer experience to life by providing an optimal customer experience, both external and internal.
Support with on-boarding and training needs of new associates as needed.
Is an advocate for diversity, inclusion and belonging.