Store Manager

BoxLunch & Hot Topic•Montebello, CA

11d•$24 - $30•Onsite

About The Position

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

Requirements

At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it.
You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
A high school diploma or GED equivalent.
Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
Open-minded and inquisitive regarding pop culture fandoms & music trends
able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Nice To Haves

If you have a degree, even better

Responsibilities

Ensure that your store achieves the sales plan and/or comp sales goals.
Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Run sales reports and use data to help guide your strategy to hit sales targets
adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback