Store Manager

World Market • Dallas, TX

5d

About The Position

Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition. ESSENTIAL DUTIES & RESPONSIBILITIES Ensure an exceptional customer experience, including visual execution/standards and customer engagement Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results Build and retain a high-performance customer-focused team through training, development and performance management Achieve store sales and metric goals through regular business analysis and problem solving activities Manage all store controllable expenses and profitability components Validate and ensure execution of all merchandising, marketing and promotional strategies Validate and ensure execution of all omnichannel initiatives Validate and ensure execution of all customer loyalty initiatives and activities Recruit, interview and hire top talent that aligns with our company values Ensure a consistent orientation and onboarding experience Address and resolve employee issues and/or concerns with appropriate partnership Regular team assessment and succession planning activities that build the bench Ensure store schedule effectively maximizes business environment and make adjustments as needed Establish and maintain strong inventory management and data integrity routines Establish and maintain strong operational execution and compliance activities Establish and maintain a safe work environment through ongoing safety training, awareness and accountability Additional duties and responsibilities as assigned by District Manager

Requirements

• Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
• Ability to lift up to 40lbs

Nice To Haves

• Bachelor’s degree in business administration or a related field is preferred

Responsibilities

• Ensure an exceptional customer experience, including visual execution/standards and customer engagement
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
• Build and retain a high-performance customer-focused team through training, development and performance management
• Achieve store sales and metric goals through regular business analysis and problem solving activities
• Manage all store controllable expenses and profitability components
• Validate and ensure execution of all merchandising, marketing and promotional strategies
• Validate and ensure execution of all omnichannel initiatives
• Validate and ensure execution of all customer loyalty initiatives and activities
• Recruit, interview and hire top talent that aligns with our company values
• Ensure a consistent orientation and onboarding experience
• Address and resolve employee issues and/or concerns with appropriate partnership
• Regular team assessment and succession planning activities that build the bench
• Ensure store schedule effectively maximizes business environment and make adjustments as needed
• Establish and maintain strong inventory management and data integrity routines
• Establish and maintain strong operational execution and compliance activities
• Establish and maintain a safe work environment through ongoing safety training, awareness and accountability
• Additional duties and responsibilities as assigned by District Manager

Benefits

• Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
• Benefits for full-time employment o n the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager