Store Manager

Monterrey Tile Company • Chandler, AZ

5d

About The Position

Monterrey Tile, a leader in the tile and stone industry, is looking for an experienced STORE MANAGER to join our Leadership team. WHAT MAKES US STAND OUT?? Paid weekly! Company-paid benefits for employees after 90 days! 401(K) and Employee Owned Stock vesting opportunity! Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability! And more... ESSENTIAL DUTIES: Oversee store, lead and support small teams Drive sales and profitability Create a safe and positive work environment through employee engagement Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards Demonstrate a high degree of business sense Manage branch appearance and maintenance Ensures branch is adequately staffed Holds team accountable to steps of service to deliver great internal and external customer service Ensures team members have the tools necessary to complete their jobs Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer experience Observes and complies with MTC policies and promptly reports unsafe conditions to management; promotes safety among peers. Control showroom and contractor expenses while maintaining positive profit margins Conducts performance evaluations for direct reports (after 90-days and annually) Partners with HR and Operations Manager when addressing employee relations issues Meets budget sales figures and maintain budgeted gross profit Collaborates effectively with others for the success of the location; promotes a free flow of information & ideas across departments. Ensures all customers, internal and external, are kept informed of issues Exhibits a positive and professional attitude. Promotes superior internal/external customer service More about this job: Shift: Monday -Friday, rotating Saturday's Operating Hours: 6am 5pm Pay Range: DOE

Requirements

• 5 years Management experience in retail/sales
• Proficient in software; Microsoft, Word, Excel, etc
• Proven ability to build and manage a team
• Excellent Communication skills
• Ability to work in fast-paced environment and multi-task
• Professional and positive attitude
• Able to delegate and hold team accountable
• Able to work well in conjunction with other departments
• Great people skills in relation to customer service

Responsibilities

• Oversee store, lead and support small teams
• Drive sales and profitability
• Create a safe and positive work environment through employee engagement
• Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards
• Demonstrate a high degree of business sense
• Manage branch appearance and maintenance
• Ensures branch is adequately staffed
• Holds team accountable to steps of service to deliver great internal and external customer service
• Ensures team members have the tools necessary to complete their jobs
• Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer experience
• Observes and complies with MTC policies and promptly reports unsafe conditions to management; promotes safety among peers.
• Control showroom and contractor expenses while maintaining positive profit margins
• Conducts performance evaluations for direct reports (after 90-days and annually)
• Partners with HR and Operations Manager when addressing employee relations issues
• Meets budget sales figures and maintain budgeted gross profit
• Collaborates effectively with others for the success of the location; promotes a free flow of information & ideas across departments.
• Ensures all customers, internal and external, are kept informed of issues
• Exhibits a positive and professional attitude.
• Promotes superior internal/external customer service

Benefits

• Paid weekly!
• Company-paid benefits for employees after 90 days!
• 401(K) and Employee Owned Stock vesting opportunity!
• Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability!
• And more...

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed