Store Manager
About The Position
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary As a Retail Store Manager at Optimum, you'll be responsible for overseeing all daily operations of a high-volume retail store. You’ll develop and lead a team of Retail Sales Consultants, ensure world-class customer experiences, and drive strong sales performance in mobile and internet services. This is a role for a strategic, hands-on leader who is passionate about team development, retail excellence, and advancing business results. You’ll work closely with Marketing, use data to drive continuous improvement, and stay ahead of technology trends. If you're looking to grow into a leadership role with a strong salary and benefits that support your lifestyle—this is the opportunity for you.
Requirements
- Minimum 3 years in retail or customer service management, preferably in telecommunications or a high-volume sales environment
- Prior experience leading a team and driving sales performance
- Excellent communication, leadership, and coaching skills
- Strong analytical, problem-solving, and planning abilities
- Knowledge of mobile and internet connectivity services
- Proficiency with Microsoft Office (Excel and Word)
- High school diploma required
Nice To Haves
- Familiarity with wireless terminology and industry trends preferred
- Willingness to travel to multiple locations
- Flexibility to work weekends, holidays, and varying shifts
- Bilingual (Spanish) highly preferred
- Associate degree in Business or related field preferred
Responsibilities
- Store Leadership & Operations Lead all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
- Create a collaborative, performance-driven culture that prioritizes both sales results and customer satisfaction.
- Sales & Customer Experience Drive store sales by promoting Optimum's connectivity solutions.
- Deliver outstanding service by helping customers choose the best mobile and internet packages.
- Analyze store performance metrics to identify trends and improvement areas.
- Team Management & Development Recruit, train, coach, and develop a high-performing team.
- Provide ongoing feedback, foster accountability, and empower team members to exceed service and sales goals.
- Conduct regular performance reviews and support continuous learning.
- Collaboration & Strategy Work cross-functionally with the marketing team to implement local campaigns and promotions.
- Represent the store in broader business initiatives and collaborate with other leaders on performance and growth opportunities.
- Technology & Product Knowledge Stay up to date with new product launches, service upgrades, and technology trends.
- Educate and equip your team to confidently assist customers and maximize product adoption.
Benefits
- Top-notch benefits : Medical, Dental & Vision Insurance from day one.
- Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
- Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
- Comprehensive training: We'll equip you with the knowledge you need to succeed.
- Time to relax: Enjoy paid vacation and sick pay.
- Incentives galore : Dive into our Sales Incentive and Bonus programs for additional earning opportunities
- Secure your future : Contribute to a 401(k) with company-matched funds.
- Continuous growth: Opportunities for career advancement within our organization.
- [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
