Store Manager

Citi Trends • Buffalo, NY

6d

About The Position

As a
Store Manager, you are responsible for leading all aspects of store
performance, people leadership, and operational execution. You will oversee
daily store operations, drive sales and profitability, and ensure a positive
customer experience while building, coaching, and developing a high-performing
store team.

This role is ideal for experienced retail leaders who thrive in fast-paced
environments, lead with accountability, and take ownership of results.

Requirements

• High school diploma or equivalent required
• 3–5 years of experience as a Store Manager or equivalent retail leadership role
• 5–7 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
• Monitor sales performance and take action to drive results and address opportunities
• Maintain financial controls, including payroll management, shrink control, and operating expenses
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
• Uphold all Citi Trends operational policies, procedures, and standards
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
• Build and maintain appropriate staffing levels to support store operations and performance
• Provide ongoing coaching, feedback, and performance management to develop store associates
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Ensure consistent execution of merchandising, operational, and visual standards
• Address customer concerns professionally and promptly
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Benefits

• health and dental insurance
• paid vacation
• a 401(k) plan
• paid training
• opportunities for continued career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED