Store Manager

Capriotti's Ashcraft•Huntsville, AL

37d

About The Position

Sharing our passion one sandwich at a time! Oversee the daily operations of a fast-casual dining establishment, ensuring smooth workflow, exceptional customer service, and profitability. Provide uncompromising standards of quality and service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment.

Requirements

Possess a service orientation by actively looking for ways to help others.
Demonstrate emotional resilience under pressure and during changing priorities.
Have the ability to multi-task, remain “hands-on” during a busy shift without losing focus on the guest, product quality, and team performance.
Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents).
Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
Ability to move throughout the restaurant for extended periods at a time.
Can move 50 lbs. for a distance of up to 10 feet.
Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
High school or equivalency required; college coursework or degree preferred
Previous supervisory and hospitality industry experience required
Proven track record of success as a restaurant manager or assistant manager
ServSafe Manager certification required
2+ years of restaurant management or leadership experience (fast casual or QSR preferred)
Proven ability to lead, coach, and motivate a team
Strong time management, organizational, and problem-solving skills
Excellent verbal and written communication abilities
Proficient in POS systems and basic computer software (email, spreadsheets, reports)
Must be 18 years or older

Responsibilities

Prepare team schedules with focus on sales vs. labor forecasting
Monitor compliance with health, safety, and building relations
Prepare all products according to Capriotti’s specifications
Recruit and hire the best in the available talent pool
Coach, develop, and motivate team members
Foster positive relationships with team members, guests, and vendors
Lead by example in delivering exceptional service and maintaining a welcoming atmosphere
Ensure high quality customer service
Role model our standards and maintain a positive work culture
Maintain the integrity of our recipes to ensure a consistent guest experience
Responsible for cash management
Monitor sales, cost of goods sold, and labor
Utilize effective purchasing, inventory, receiving, and waste-monitoring procedures.