STORE MANAGER - Central Mississippi

DICKERSON TRANSPORTATION GROUP•Kosciusko, MS

4d•Onsite

About The Position

At Dickerson Petroleum, Inc. we are a fast-growing, privately-owned company operating in Mississippi with a commitment to keep our customers and communities going! We will do this by focusing on solutions, maintaining commitment to our people and customers, and ensuring on-time delivery of goods and services. Our customers refuel with us through a fresh cup of coffee, a hot meal, clean restrooms, and quality fuel! Our Store Manager works at one of our convenience and fuel retailing locations. We offer competitive pay (DOE), bonus incentives, great benefits, and an opportunity to grow and develop with our company. If you are results oriented, purpose driven, values serving others, and enjoys developing talent, we welcome and encourage you to join our team! Job Summary: As a Store Manager, you are ultimately responsible for the profitability and day-to-day operations of a 24/7 convenience retail store. Operational oversight includes scheduling, training, leads and develops approximately 20 store associates. You also drive the facility conditions, food service execution, superior customer service, and quality products to meet operational objectives.

Requirements

High school diploma or equivalent required.
3 or more years of retail, customer service, sales, operations, P/L and/or related experience is required.
Excellent customer service skills.
Strong verbal communication and active listening skills.
Service-oriented by being willing to help others and anticipate customer needs.
Motivate, challenge, and mentor associates and peers.
Promote and resolve customer complaints, in a timely and professional manner.
Knowledgeable about the company’s products, services, and customer-related policies.
Get first-hand customer information and use it for improvements in products and services.
Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
Enjoy working hard and seize more opportunities than others.
Value time and use your time effectively and efficiently.
Get more done in less time.
Pursue everything with energy, drive and being results oriented.
Prolonged standing and walking throughout the assigned shift.
Must be able to lift and carry up to 15 pounds constantly and up to 40 pounds occasionally.
Bending, stooping, reaching, pushing, and pulling may be occasionally required.
May need to work nights, weekends, and holidays on a rotating basis.
Ability to perform repetitive movements over long periods of time.
Constant state of alertness and ability to perform in a safe manner.

Nice To Haves

Management or leading other direct reports highly preferred.

Responsibilities

Proactively hires to ensure staffing levels are maintained; trains and develops associates providing appropriate support and resources as needed.
Drives people and profit through training initiatives that adhere to operational goals and tools provided.
Responsible for executing on business objectives and maintaining overall company standards, customer service standards and representing the company brand/image expectations.
Drives excellence in Food Service by executing processes, implementing goals to increase sales and margin, product quality, and the utilization of training resources.
Ensures and promotes a safe workplace and safe product handling by supporting safety training initiatives and counseling direct reports as necessary.
Performs other related duties as assigned.