7 Leaves Cafe Store Manager (Brookhurst)

7 Leaves Cafe • Westminster, CA

16d • Onsite

About The Position

7 Leaves Café isn't just a coffee and tea shop, it's a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into more than 40 locations across the Southwest. Our mission has always stayed the same: to enrich the human experience through thoughtfully crafted beverages and a warm, welcoming environment. Whether you're stepping into leadership for the first time or bringing years of experience, 7 Leaves is where you can lead authentically, grow quickly, and be part of something meaningful. We're entering one of the most exciting chapters in our journey; expanding into new regions, elevating our guest experience, and continuing to serve an ever-growing community of loyal customers. As a Store Manager, you won't just run a store. You'll shape the culture, nurture future leaders, and directly influence how our guests experience connection, joy, and hospitality. Your leadership will help us stay grounded in our Core Values while pushing the brand toward what's next. The Store Manager oversees all aspects of store performance, including people leadership, operations, guest experience, and financial results. This role requires a hands-on leader who is comfortable making decisions, coaching in real time, and holding themselves and others accountable. Success in this role means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering closely with District Managers to achieve business goals.

Requirements

• Have at least 1 year of customer service or retail management experience
• Must be able to work at any location in assigned district or county
• Have an excellent communication, problem-solving, interpersonal, and organizational skills
• Have strong leadership skills and able to use it to coach and develop team members
• Have a strong team well-being and sales focused mindset
• Eager to learn and build on constructive feedback
• Able to manage store operations independently and effectively in a fast-paced environment
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
• Possess the ability to deliver constructive feedback, and guide conflict resolution
• Able to develop and grow future leaders for the organization

Responsibilities

• Create an enjoyable and welcoming experience for every customer that walks through our door through their management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development and increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges
• Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintain a "customer comes first" attitude)
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe
• Drive sales, increase efficiency, and provide problem solving skills to maintain store operations operations (customer satisfaction, product quality, safety, security, compliance, etc.)
• Inspire and encourage a team of dedicated and goal driven individuals to create a positive impact in their community
• Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base
• Perform other duties as assigned

Benefits

• Team Member Discounts - Enjoy your favorite handcrafted drinks on and off the clock
• Comprehensive Benefits - Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture - Join a team that values authenticity, collaboration, and fun

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees