Store Manager - ACE Hardware Cordova

Helpful Hardware Company LLC • Memphis, TN

9h

About The Position

The Store Manager plays a pivotal role in driving the overall success of the retail location by ensuring exceptional customer experiences and achieving sales targets. This position involves overseeing daily operations, managing staff, and maintaining inventory levels to meet customer demand. The Store Manager is responsible for creating a visually appealing store environment that aligns with brand standards and attracts customers. Additionally, this role requires effective training and development of team members to enhance their skills in customer service and sales techniques. Ultimately, the Store Manager is tasked with fostering a positive work culture that encourages teamwork and high performance.

Requirements

• High school diploma or equivalent; a bachelor's degree in business or a related field is preferred.
• Proven experience in retail management or a similar role, with a track record of meeting sales targets.
• The required skills of people management and retail sales are essential for leading a diverse team and driving performance in a fast-paced environment.
• Managing inventory effectively ensures that the store is well-stocked and can meet customer needs, while visual merchandising skills help create an inviting atmosphere that encourages purchases.
• Customer service training is crucial for equipping staff with the tools they need to provide exceptional service, which in turn fosters customer loyalty.
• Positive sales techniques are employed daily to motivate the team and enhance the overall shopping experience.
• Additionally, strong retail management skills are utilized to analyze sales data and make informed decisions that align with business objectives.

Nice To Haves

• Experience in specialty retail or a specific product category relevant to the store's offerings.
• Familiarity with inventory management software and retail analytics tools.

Responsibilities

• Lead and motivate a team of sales associates to achieve store sales goals and provide outstanding customer service.
• Manage inventory levels, including ordering, receiving, and merchandising products to ensure optimal stock availability.
• Develop and implement visual merchandising strategies that enhance the shopping experience and promote featured products.
• Conduct regular training sessions for staff on customer service best practices and product knowledge.
• Analyze sales reports and customer feedback to identify areas for improvement and implement action plans accordingly.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED