Go! Store Manager

Go! Retail Group-posted about 17 hours ago
Full-time • Manager
Indianapolis, IN
501-1,000 employees
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The Store Manager must be a strong leader that is responsible for overseeing the day-to-day operations of a stores that include understanding of KPI’s and sales data. Be proactive in meeting sales goals by training staff to be proficient with their roles while providing feedback that leads to high levels of customer satisfaction.

  • Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.
  • Give staff financial goals and sales targets to meet on a scheduled basis
  • Evaluating staff based on performance-bases metrics
  • Deal with all issues that arise from staff or customers (complaints, grievances etc.)
  • Be a shining example of a professional with high performance
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
  • Be aware of our consumer marketing initiatives
  • Participate in our promotions to maximize sales
  • Ensure high levels of customer satisfaction through excellent service
  • Drive sales and provide a great experience for guests
  • Work with your Area Sales Manager to maximize sales results
  • Merchandise the product and follow our visual direction and standards
  • Create an Active Selling environment
  • Hire a great team
  • Train your staff to provide outstanding customer service and train your staff on these standards
  • Manage staff payroll and schedules, including store payroll budget
  • Performance evaluations and metrics
  • Monitoring the performance of personnel and provide coaching and feedback as needed
  • Talent management
  • Work with HR with all employee relations, disciplinary issues and terminations
  • Make daily bank deposits
  • Manage the store, inventory, loss prevention etc.
  • Abide by company policies, procedures and represent the company in a positive fashion
  • Ensure the store meets health and safety regulations and company processes
  • Assemble the store
  • Manage the store openings and closing
  • Adhere to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls
  • Collect guest e-mail addresses through text to join
  • Proven successful experience as a retail store manager with sales focus
  • 1+ years of retail experience / management experience
  • Proven ability to drives sales
  • Excellent problem-solving abilities
  • Create a customer focus environment
  • Strong organizational and strong leadership skills
  • Good communication and interpersonal skills
  • Enthusiasm about being an impactful and innovative leader
  • Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
  • High integrity, accountability, reliability, and responsible individual who is open to feedback
  • Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
  • Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft office
  • Able to perform basic math functions
  • Flexible and strives in fast paced environment
  • Attention to detail
  • Medical
  • Dental
  • Vison
  • Life Insurance
  • Short-Term & Long-Term Disability
  • Employee Assistance Program
  • Employee discount
  • 401K retirement plan
  • Paid time off
  • Floating Holidays
  • Birthday Day Off
  • Paid Maternity Leave
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