Store Manager (Sales, Customer Service)

Freeway Insurance Services America • Moreno Valley, CA

398d • $55,000 - $120,000

About The Position

The Store Manager at Freeway Insurance Services America, LLC is a pivotal role responsible for driving sales performance and ensuring exceptional customer service. This position offers significant financial rewards through a commission-based structure and provides opportunities for career advancement. The Store Manager will lead a sales team, build relationships with customers, and oversee store operations to achieve business goals.

Requirements

• Personal Lines or Property and Casualty license preferred (but not required).
• Bilingual in English and Spanish preferred.
• 2 or 4 year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics.
• Ability to build relationships with sales customers.
• Ambitious professional motivated by opportunity for advancement.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience in insurance sales or as an insurance agent.

Responsibilities

• Lead the sales team's daily performance and targets.
• Expand business by proactively building relationships with existing customers.
• Coach members of the sales team to deliver consistent customer care.
• Oversee the sales team to achieve operational targets and monitor performance.
• Assist with escalated customer service issues and questions.
• Execute all aspects of Store Operational Excellence (SOE).

Benefits

• Unlimited/Uncapped commission
• Lucrative incentive sales plans, bonuses, and sales contests
• Comprehensive paid training and licensing
• Continuous ongoing training and mentorship
• Recognition culture
• Comprehensive benefits package including medical, dental, vision, and life insurance
• 401K plan with company-matched contributions
• Gym reimbursement up to $10 a month
• Employee Assistance Program for personal or professional problems
• Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees