Store Manager Assistant - Thornton

American Furniture Warehouse•Thornton, CO

9h•$59,072 - $88,608

About The Position

As a Store Manager Assistant, you will be responsible for the store’s employees, including mentoring, interviewing, hiring, terminating, performance evaluations, scheduling and assigning duties. You will also be responsible for maintaining the store’s brand, ensuring continuous delivery of outstanding customer service, and that your staff also promotes the American Furniture Warehouse culture. You will oversee standards of the store with the direction of the Store, Regional, and Operations Manager as well as executive. The ideal Store Manager Assistant develops strategies to improve customer service, drives store sales, increases profitability, and strives to grow the existing customer base.

Requirements

Excellent verbal and written communication skills.
Strong supervisory and leadership skills with experience as a Store Manager or similar role
Budgeting and payroll experience
Hands on experience with STORIS software, Moxtra, and Microsoft Suite
Sense of ownership and pride in your performance and its impact on AFW’s success
Strategic planning, critical thinking, and problem-solving skills
Excellent interpersonal and customer service skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to lead team meetings and motivate others
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Ability to navigate multiple computer systems, type 35+ wpm, advanced familiarity with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.), advanced internet research skills, and experience with STORIS.
Ability to regularly use computers for ordering, communication, documentation, scheduling, maintenance of organizational content on shared drives.
Four-year college or university program degree; or two to four years related experience and/or training; or equivalent combination of education and experience.
Requires the ability to maneuver in confined and at times congested areas.
Requires the ability to sit, stand, walk, stoop, & bend for 8 a day.
Requires constant use of arms, hands, fingers, eyes, legs, and back.

Nice To Haves

Certifications and licenses related to business and safety are preferred.

Responsibilities

Oversee Sales Associates and Front Office employees.
Recruit and hire quality employees to meet the needs of business.
Create schedules and assign duties to employees.
Conduct daily floor walks to ensure a presentable appearance, correct tagging of merchandise, find safety issues, etc.
Train and mentor new employees and provide continuing education to existing employees
Track sales quotas for the store and employees based on the financial goals dictated by the corporate office
Evaluate employees based on performance metrics
Pull and post all AFW newspaper ads to ensure correct tagging of advertised merchandise.
Daily monitoring of all show floor, front office, and staging operations.
Oversee store opening and closing procedures: ensuring exterior doors are properly secured, exterior and interior lights on or off, all alarms are set and doors locked.
Oversee daily cleaning and appearance of store which includes assigning cleaning duties as necessary.
Enforcement of all company policies and procedures.
All other duties assigned by the Store, Regional, or Operations Manager as directed.