Store Facilities Specialist-maurices

maurices•Duluth, MN

6d•$50,000 - $60,000•Onsite

About The Position

maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more. Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at maurices.com. Ready to apply? We currently have an opportunity for a Store Facilities Specialist-maurices to join our team located at our Corporate Office-maurices-Duluth, MN 55802. Ready to help bring feel good fashion for real life™ to hometowns across North America? Join our family of amazing individuals in our corporate office in Duluth, Minnesota, ranked one of the Top 100 Best Places to Live in 2019. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today! Role Purpose: The Store Facilities Specialist is the first point of contact for our store associates - handling issues or funneling them to the appropriate resource. This individual will handle all store calls, emails, and inquiries for store facilities situations, and is responsible for overseeing all ongoing maintenance projects in stores, bidding all projects per maurices standards, following the construction/maintenance process closely and completing all necessary documentation, and providing excellent customer service to our store teams.

Requirements

Bachelors degree in related field or equivalent experience preferred (4+ years)
Previous maurices or customer service experience preferred
3+ years in construction environment and/or working with vendors/contractors
Organizational skills, resourcefulness, ability to handle multiple tasks at once, and capable of working in a fast paced environment
Excellent written and verbal communication skills with the ability to be flexible, listen, question, and explain when dealing with customer complaints, vendors, and company associates
Ability to prioritize workload
Well versed in company policies and store operation
Abiltiy to work effectively with others as well as independently
Technically savvy; basic PC literacy skills, including a working knowledge of MS Office products, Word, Excel, and Outlook

Nice To Haves

Project manager experience preferred

Responsibilities

Works with on-going maintenance projects needed in stores.
Works quickly and independently to assess construction and maintenance needs, identifies appropriate resources while ensuring a safe work environment for associates.
Uses information gathered to make “in the moment” decisions on closing stores or adjusting store hours for business when needed.
Directs activities on minor maintenance repair situations in the store from initiation to completion by advising stores on how to resolve problems, following up on action taken, and authorizing invoices for payments.
Ensures repair or recovery of all damaged merchandise, fixture claims, and physical property claims as assigned.
Provides accurate resolutions to customer inquiries; confronts problems promptly and makes sound decisions, even in crisis.
Bids all projects per maurices standards, assigns projects, obtains and fills out all necessary paperwork to complete work in a store.
Monitors construction/maintenance process closely and completes and closes out all necessary documentation.
Follows sound and ethical business practices at all times.
Manages certificates of insurance, check meters, HVAC and pest control contracts, proper documentations, and excellent follow up.
Manages and maintains all reports and software tools.
Partner with Finance, Legal, IT, and Operations teams to support strategic sourcing initiatives.
Participate in cross-functional projects related to cost control, compliance, and vendor consolidation.