Store Facilities Specialist-maurices

Maurices•Duluth, MN

3d•$50,000 - $60,000•Onsite

About The Position

Brand Overview: maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more. Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at maurices.com. Ready to apply? We currently have an opportunity for a Store Facilities Specialist-maurices to join our team located at our Corporate Office-maurices-Duluth, MN 55802. Ready to help bring feel good fashion for real life™ to hometowns across North America? Join our family of amazing individuals in our corporate office in Duluth, Minnesota, ranked one of the Top 100 Best Places to Live in 2019. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: The Store Facilities Specialist is the first point of contact for our store associates - handling issues or funneling them to the appropriate resource. This individual will handle all store calls, emails, and inquiries for store facilities situations, and is responsible for overseeing all ongoing maintenance projects in stores, bidding all projects per maurices standards, following the facilities maintenance process closely and completing all necessary documentation, and providing excellent customer service to our store teams.

Requirements

Organizational skills, resourcefulness, ability to handle multiple tasks at once, and capable of working in a fast paced environment
Excellent written and verbal communication skills with the ability to be flexible, listen, question, and explain when dealing with field concerns, vendors and vendor issues, and company associates
Ability to prioritize workload
Well versed in company policies and store operations
Abiltiy to work effectively with others as well as independently
Technically savvy; basic PC literacy skills, including a working knowledge of MS Office products, Word, Excel, and Outlook

Nice To Haves

Previous maurices or customer service experience preferred
3+ years in construction / facilites environment and/or working with vendors/contractors
Project manager experience preferred

Responsibilities

Works with on-going maintenance projects needed in stores.
Works quickly and independently to assess facilities maintenance needs, identifies appropriate resources while ensuring a safe work environment for associates.
Uses information gathered to make “in the moment” decisions on closing stores or adjusting store hours for business when needed in partnership with field leadership.
Directs activities on minor maintenance repair situations in the store from initiation to completion by advising stores on how to resolve problems, following up on action taken, and authorizing invoices for payments.
Ensures repair or recovery of all damaged merchandise, fixture claims, and physical property claims as assigned.
Provides accurate resolutions to field inquiries; confronts problems promptly and makes sound decisions, even in crisis.
On- call a minimum of one week per month.
Bids all projects per maurices standards, assigns projects, obtains and fills out all necessary paperwork to complete work in a store.
Monitors construction/maintenance process closely and completes and closes out all necessary documentation.
Always follows sound and ethical business practices.
Manage certificates of insurance, check meters(do we still install and record on these? HVAC programs/service, pest control contracts, ensuring proper documentation and processes followed, and excellent follow up with vendors and field associates.
Manages and maintains all reports and software tools.
Partner with Construction, Finance, Legal, IT, and Operations teams to support strategic sourcing initiatives.
Participate in cross-functional projects related to cost control, compliance, and vendor consolidation.