Store Experience Senior Analyst
About The Position
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Store Experience Senior Analyst At CVS Health, we’re reinventing our front store to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700+ retail stores, and we want to help each of our customers take the next step in their healthcare journey. To help us achieve this goal, we are looking for innovative marketing, customer experience, and service design leaders who think big and push boundaries to drive results, for the customer, and for the business. As the Store Experience Senior Analyst, you will play a pivotal role in orchestrating the end-to-end production processes of all in-store experience projects. You will collaborate closely with internal stakeholders and external vendors to ensure the seamless, on-time, and on-budget execution of initiatives that enhance the in-store experience for our customers.
Requirements
- Education: Bachelor's degree preferred/specialized training/relevant professional qualification.
- Prior Relevant Work Experience: 5+ years’ experience in marketing, project management, preferably in a retail environment.
Responsibilities
- Program Management: Assists with establishing and implementing results-based programs and innovative initiatives for Store Experience, under general supervision.
- Project Management: Develop and manage project schedules for key bodies of work, identifying timing efficiencies and proactively finding solutions to potential production risks.
- Print Production: Own production deliverables, including but not limited to: securing timely and cost-effective estimates, generating part numbers with accurate sign specifications, reviewing printer proofs, creating store checklists (installation guides), managing the on-time asset delivery with key stakeholders and managing communications to our stores and field leaders.
- Vendor Management: Be the main point of contact for our vendor partners, establishing and building strong relationships.
- Budget Oversight: Manage production estimates and POs, identifying opportunities for cost savings without compromising quality.
- Continuous Improvement: Identify areas for process improvement within the print production workflow, implementing best practices and efficiencies to drive operational excellence.
Benefits
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
