Store Experience Print Production Manager

CVS Health

3d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. At CVS Health, we’re reinventing our front store to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700+ retail stores, and we want to help each of our customers take the next step in their healthcare journey. To help us achieve this goal, we are looking for innovative marketing, customer experience, and service design leaders who think big and push boundaries to drive results, for the customer, and for the business. As the Store Experience Print Production Manager, you will play a pivotal role in orchestrating the end-to-end production processes of all in-store signage projects. You will collaborate closely with internal stakeholders and external vendors to ensure the seamless, on-time, and on-budget execution of signage initiatives that enhance the in-store experience for our customers.

Requirements

• Education: Bachelor's degree preferred/specialized training/relevant professional qualification.
• Prior Relevant Work Experience: 5+ years’ experience in print production and/or project management, preferably in a retail or healthcare environment.

Nice To Haves

• Strong knowledge of print industry standards, processes, and technologies, with a keen eye for detail and quality assurance.
• Excellent organizational and multitasking abilities with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.
• Strong communication and interpersonal skills, with the ability to convey complex information clearly and concisely to diverse audiences.
• Proven track record of fostering and managing vendor relationships.
• Familiarity with the in-store retail environment.
• Experience working in a highly matrixed organization.
• Strong PC knowledge including Adobe Creative Suite and Microsoft Excel.

Responsibilities

• Print Production: Own all print production deliverables, including but not limited to: recommending sign substrates/printing methods based on project scope and complexity, securing timely and cost-effective estimates, generating part numbers with accurate sign specifications, reviewing printer proofs, creating store checklists (installation guides), and managing the on-time asset delivery with key stakeholders.
• Project Management: Develop and manage print production/project schedules for key bodies of work, identifying timing efficiencies and proactively finding solutions to potential production risks.
• Handoff Coordination: Facilitates pre-production and sign handoff meetings between Agency and Printer partners.
• Vendor Management: Be the main point of contact for our vendor partners, establishing and building strong relationships.
• Budget Oversight: Manage production estimates and POs, identifying opportunities for cost savings without compromising quality.
• Continuous Improvement: Identify areas for process improvement within the print production workflow, implementing best practices and efficiencies to drive operational excellence.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees