Store Dispatcher I

Genuine Parts CompanyRockaway, NJ
12d$20

About The Position

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Requirements

  • High school diploma or equivalent
  • Passion for delivering customer care
  • Excellent verbal and written communication skills
  • Keen sense for seeing, hearing and remembering part numbers and line codes
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
  • Stamina to stand and walk for entire work shift
  • Motivated team player able to thrive in a fast-paced environment
  • Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
  • Valid Driver's License

Responsibilities

  • Scheduling deliveries and dispatching delivery drivers on a timely basis
  • Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
  • Mapping out routes for deliveries that are as efficient as possible
  • Tracking and analyzing quality of delivery service using Delivery Management System
  • Overcoming roadblock problems for customers and chart effective solutions
  • Handling cash returned by drivers and keep accurate records
  • Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
  • Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Benefits

  • Health Insurance: Comprehensive medical, dental, and vision plans.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
  • Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
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