Store Director

Albertsons Companies • Grand Prairie, TX

12d

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

• Requires basic knowledge of Excel, Word, PowerPoint, and Email.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service; responsible for total store CSI (Customer Service Index) and ensuring customer concerns are resolved.
• Engage in suggestive selling and other sales techniques (telephone, intercom, and one‑on‑one interaction).
• Respond to incoming calls and resolve customer grievances; close the loop between customer and employee relations.
• Provide overall leadership and accountability for total store operations.
• Implement Company and Division merchandising, operating, and sales initiatives; drive sales, manage expenses, and achieve gross profit expectations.
• Plan daily operations and monitor production processes for efficiency and profitability.
• Communicate with Operations Specialists to execute sales plans, promotions, and division programs.
• Communicate company goals, objectives, policies, and procedures to all departments; ensure compliance across the store.
• Conduct weekly meetings with department managers to review ads, sales plans, and promotions; ensure alternate leadership conducts meetings when absent.
• Develop and maintain positive community relations and communication channels with vendors, manufacturer representatives, and corporate personnel.
• Monitor market conditions, trends, and competitor activities.
• Maintain strong vendor and warehouse relations.
• Operate computer and electronic ordering systems; requires basic knowledge of Excel, Word, PowerPoint, and Email.
• Ensure company safety and health initiatives are communicated and practiced by all associates.
• Maintain full integrity in food safety and sanitation; responsible for total store compliance in all departments.
• Enforce Food Safety & Sanitation, HIPAA, COBC, Meat Grinding & Tracking Log, Texas Workplace Benefits Plan, Food Handlers requirements, and any other company or state‑specific compliance.
• Maintain working knowledge of company policies and guidelines outlined in the Employee Handbook.
• Enforce proper code dating throughout all departments.
• Ensure compliance with scheduling initiatives, wage and payroll guidelines, Time Clock Policy, benefit plans, grooming standards, dress code, child labor laws, and all employment laws.
• Maintain accurate records in accordance with legal requirements and retention policies.
• Conduct daily inspections of store conditions, coaching employees on cleanliness, rotation, labeling, and code date standards.
• Operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
• Implement emergency procedures during equipment or software malfunctions.
• Ensure proper product temperature levels at all times and compliance with federal/state regulations and labeling laws.
• Follow all workplace safety rules and regulations.
• Perform receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Fully accountable for store staffing, recruiting, hiring, and training.
• Evaluate job performance and make personnel decisions including promotions, terminations, and disciplinary actions; complete required documentation.
• Consider recommendations from department managers and assistant managers when making personnel decisions.
• Conduct formal employee evaluations according to division guidelines.
• Identify training gaps and ensure development of key associates.
• Resolve employee relations issues including complaints of discrimination, harassment, wage concerns, and legal violations, with HR support as needed.
• Maintain confidentiality related to employee information, store performance, and company data.
• Provide clear guidance and instruction to department managers, supervisors, and associates.
• Oversee and ensure compliance with cash handling procedures, accounting of sales, safe procedures, and safeguarding of company assets.
• Control shrink and maintain inventory levels in backroom and sales floor areas per division guidelines.
• Develop and manage operating budgets; control store operating, maintenance, expense, and supply costs.
• Complete or oversee completion of all store reports and required administrative paperwork; fully understand P&L and all store performance reports.
• Prepare sales and inventory reports; ensure accurate physical inventory every 4 weeks.
• Maintain accurate inventory of merchandise, supplies, and equipment; oversee inventories and support audit processes.
• Supervise processing of reclamation and ensure orderly conditions in all departments and backroom.
• Recommend equipment or building repairs and improvements to the District Manager.
• Ensure merchandise is properly priced, displayed, rotated, and maintained.
• Perform all job duties safely, accurately, and with honesty and integrity; treat all employees with courtesy, dignity, and respect.
• Perform additional duties as required.

Benefits

• benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed