Store Director

Albertsons•Dallas, TX

About The Position

The Store Director is responsible for the overall leadership, operational performance, and financial results of the store. This role sets the vision, drives execution, and ensures an exceptional customer experience while developing strong teams and maintaining full compliance with company standards and policies.

Requirements

Proven leadership experience in retail, grocery, or multi‑unit store operations.
Strong business acumen with experience managing financial performance and labor.
Ability to lead, motivate, and develop high‑performing teams.
Excellent communication, problem‑solving, and decision‑making skills.
Ability to work a flexible schedule, including weekends and holidays.
Proficiency in operational reporting, systems, and performance metrics.
Ability to remain on feet for extended periods.
Ability to lift, push, pull, and move up to company‑defined weight limits.
Ability to work in varying temperatures and retail environments.

Responsibilities

Lead, coach, and develop store leadership and department management teams.
Drive a culture of accountability, engagement, inclusion, and continuous improvement.
Ensure proper staffing, succession planning, and talent development across all departments.
Conduct performance management, coaching, and corrective action as needed.
Promote a safe, respectful, and compliant workplace environment.
Oversee daily store operations to ensure efficiency, consistency, and execution of company standards.
Ensure compliance with all company policies, labor standards, safety regulations, and legal requirements.
Partner with department leaders to maintain optimal store conditions, cleanliness, and in‑stock levels.
Ensure accurate execution of merchandising, pricing, and promotional programs.
Drive shrink reduction initiatives and operational best practices.
Champion an exceptional customer experience by setting service expectations and leading by example.
Monitor customer feedback and resolve escalated concerns in a timely and professional manner.
Ensure consistent execution of service standards across all departments.
Own the store’s P&L and drive sales, profit, and expense control.
Analyze performance metrics and take corrective action to achieve financial goals.
Manage labor budgets and productivity to align with business needs.
Identify opportunities to grow sales through merchandising, service, and operational excellence.
Partner with district and support teams (HR, Operations, Merchandising, Loss Prevention, etc.).
Communicate expectations clearly and consistently to all store teams.
Support company initiatives, pilots, and change management efforts.