Part Time Store Cleaning & Operations Associate

Kohl's•Germantown, TN

1d•Onsite

About The Position

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience. You will clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods. You will utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment. You will maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use. You will complete and maintain required training for chemical, equipment, and maintenance. You will routinely complete basic equipment maintenance following company guidelines. You will effectively use Kohl's tools and technology to plan, communicate and share information with the store team. You will support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed. You will engage customers by greeting them and offering assistance with products and services. All associate roles at Kohl’s are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture. Exercising good judgment and discernment when making decisions; taking appropriate partners as needed. Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues. Meeting or exceeding individual goals (e.g., productivity, credit, loyalty). Accomplishing multiple tasks within established timeframes. Following company policies, procedures, standards and guidelines. Maintaining adherence to company safety policies for the safety of all associates and customers. Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel. Other responsibilities as assigned.

Requirements

Excellent customer service skills and ability to multi-task with strong attention to detail.
Verbal/written communication and interpersonal skills.
No retail experience required.
Must be 18 years of age or older.
Flexible availability, including days, nights, weekends, and holidays.
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to wear personal protective equipment.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Client facing retail or service industry experience.

Responsibilities

Ensure a safe and clean environment in all areas of the store.
Perform daily store cleaning tasks effectively and efficiently.
Complete operational processes as needed to provide an excellent customer experience.
Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods.
Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment.
Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use.
Complete and maintain required training for chemical, equipment, and maintenance.
Routinely complete basic equipment maintenance following company guidelines.
Effectively use Kohl's tools and technology to plan, communicate and share information with the store team.
Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed.
Engage customers by greeting them and offering assistance with products and services.
Act with integrity, honesty and foster teamwork in an engaged and inclusive culture.
Exercise good judgment and discernment when making decisions; taking appropriate partners as needed.
Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
Meet or exceed individual goals (e.g., productivity, credit, loyalty).
Accomplish multiple tasks within established timeframes.
Follow company policies, procedures, standards and guidelines.
Maintain adherence to company safety policies for the safety of all associates and customers.
Receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
Other responsibilities as assigned.

Benefits

WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
LIFE EVENTS (Legal and adoption assistance benefits)

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