Store Chef - Union

Good Food Holdings Companies • Portland, OR

1d • Onsite

About The Position

Partners with Prepared Foods Manager to operate department, including financial stewardship, customer service, department conditions & operations, merchandising, food safety, work safety, communication, and delegation of tasks. Plans and oversees production of Prepared Foods products. Provides exceptional customer service and contributes to a positive and collaborative work environment.

Requirements

• Previous customer service, food service such as restaurants or catering, retail or grocery experience required.
• 3 + years food production, catering, or kitchen management required, preferably in a high-volume environment.
• Previous ordering/inventory management experience required.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly and customer service oriented, with an interest in food and cooking.
• Solid knife skills required. Previous large batch food preparation or production experience required.
• Familiarity with culinary terminology and techniques and industry standard equipment required.
• Basic math and computation skills required.
• Proficiency with Microsoft Word, Outlook, Excel, with skills to learn new computer programs and systems.
• Skills to work independently, effectively manage own time and multitask in a fast-paced environment.
• Self-motivated, with high attention to detail, quality and presentation.
• Skills to read, understand and follow through on verbal and written instructions and recipes.
• Skills to plan, prioritize and delegate work.
• Skills to train and coach staff.

Nice To Haves

• Previous supervisory or management experience preferred.
• Financial acumen regarding sales and margin preferred.
• Experience in recipe costing, inventory and ordering systems a plus.

Responsibilities

• Partners with department manager to operate all areas of the department. Prioritizes and delegates tasks and production. Assists in training and coaching staff.
• Plans and oversees production of Prepared Foods products. Follows company provided recipes and specifications in order to ensure accuracy and consistency.
• Assesses and adjusts production needs based on business needs. Maintains production levels and updates production guide.
• Responds to quality, consistency and production issues, and reports them to Prepared Foods Manager.
• Ensures consistency of department conditions. Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Partners with department manager to ensure satisfactory in-stock conditions in department. Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders products and ingredients according to business needs. Maintains appropriate inventory levels to achieve business goals.
• Implements plans for weekly ads, events and holidays.
• Maintains professional vendor relationships.
• Coordinates with Operations department to conduct in-store tastings.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation and cleanliness of backstock areas.
• Prepares food for all Prepared Foods stations and cases.
• Works with attention to labeling, dating, storage, expiration dates and food quality.
• Works sauté line, grill, pizza oven and other cook to order stations.
• Processes customers’ made-to-order items accurately and expeditiously.
• Assists customers with product selection, packaging, and labeling as needed. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Ensures department compliance with all company organic standards.
• Demonstrates understanding of culinary terminology, equipment, techniques, units of weight, measurement and volume, and skills to make accurate conversions for large scale production.
• Supports department manager and store leadership in completion of periodic inventory.
• Demonstrates ability to multitask and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store
• Maintains excellent department conditions, including appearance, cleanliness, signage, and service levels.
• Models friendly and attentive customer service and coaches staff to do the same.
• Handles escalated difficult customer service situations and seeks solutions to delight the customer. Trains and coaches staff to do the same.
• Reads and understands merchandising information. Partners with department manager to develop and execute merchandising plans to promote peak seasonal/ad item/holiday products, drive sales and create an optimal customer shopping experience.
• Demonstrates excellent knowledge of products in the department and general understanding of culinary terminology, product labeling and common dietary restrictions.
• Shares product knowledge with customers and staff. Makes recommendations and suggestions based on customer needs. Partners with department manager to communicate product information and knowledge to staff.
• Demonstrates an awareness of trends in the industry.
• Ensures that department adheres to company invoice, credit, transfers and inventory procedures.
• Ensures department to maintains appropriate, accurate and organized inventory and backstock. Handles damaged and spoiled product according to company policy.
• Demonstrates creativity in merchandising and utilization of products, in accordance with program expectations, in order to increase sales and minimize waste.
• Responds to and follows through on emails and other communications in a timely manner.
• Supports effective communication systems within the department and store.

Benefits

• All staff have access to our Employee Assistance Program (EAP) and our 30% staff shopping discount.
• Full-time, regular-status staff that regularly work 24 hours or more per week and have worked for 60 days are eligible for medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits.
• Full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years of age may participate in the 401(k) program.
• Employees begin accruing PTO on their first day of employment; the amount they accrue depends on hours worked and tenure.
• Staff may be eligible for paid holidays, depending on schedule and tenure.
• Additional benefits include supplemental leave pay (such as parental or bereavement), a store incentive program based on financial & operational goals, paid time for volunteering at a 501(c)3 non-profit, discounts on some forms of public transportation, adoption assistance, and up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees