Storage Engineer

CGI•Knoxville, TN

1d•Remote

About The Position

CGI is a global IT and business consulting services firm delivering end-to-end services across industries. With thousands of professionals worldwide, CGI partners with clients to drive innovation, improve operations, and deliver measurable outcomes through a collaborative and client-focused culture. We are seeking a Storage Engineer to support enterprise storage environments across CGI and client ecosystems. This role involves working in cross-functional teams to design, deploy, administer, and optimize storage solutions, with a strong focus on NetApp technologies. You will contribute to engineering initiatives including migrations, implementations, support, documentation, and ongoing operational improvements. This position may be performed remotely; however, travel to CGI and client sites will be required based on project needs.

Requirements

Strong expertise with NetApp technologies including ONTAP, C-DOT, 7-Mode, OnCommand, ActiveIQ, HWU, and related tools
Hands-on experience with installation, racking, stacking, cabling, and deployment of NetApp storage systems and switches
Solid understanding of NAS, SAN, NFS, CIFS, DFS, NIS, and Active Directory concepts
Proficiency with Unix/Linux and Windows operating systems
Experience with storage capacity planning, monitoring, and performance support
Working knowledge of VMware and enterprise infrastructure environments
Experience supporting storage migrations and new application deployment initiatives
Strong troubleshooting, analytical, and problem-solving skills
Excellent written and verbal communication skills with the ability to collaborate across technical and non-technical teams
Ability to work effectively in skilled, diverse technical teams and engage with clients as a trusted advisor

Nice To Haves

Experience with automation tools such as Ansible or similar platforms
PowerShell or Python scripting experience
Advanced experience with ONTAP 9.16+
Familiarity with SnapMirror for data migration and replication strategies
Experience supporting StorageGRID environments
Healthcare or hospital systems experience
NetApp Certified Data Administrator - ONTAP (N50-160)
NetApp Certified Storage Installation Engineer – ONTAP (N50-185)
NetApp Certified Support Engineer (N50-193)

Responsibilities

Collaborate with cross-functional teams to design and implement enterprise storage solutions
Translate business and technical requirements into detailed system specifications and configurations
Serve as a subject matter expert for NetApp StorageGRID deployment, administration, and support
Perform engineering activities including configuration, deployment, migrations, proof of concepts, and troubleshooting
Provide Tier 1, Tier 2, and Tier 3 support across storage infrastructure environments
Conduct technical analysis to ensure solutions are scalable, reliable, and operationally sound
Develop and maintain technical documentation including logical and physical diagrams, test plans, and as-built artifacts
Evaluate emerging storage technologies and releases and recommend improvements to existing environments
Present technical solutions and recommendations to engineering and operations stakeholders