Stop Loss Producer Relations Administrator II

Cambia Health Solutions•Renton, WA

8h•$68,850 - $93,150•Remote

About The Position

Stop Loss Producer Relations Administrator II Work a remote schedule Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Stop Loss Producer Relations Administrator II is living our mission to make health care easier and lives better. As a member of the Stop Loss team, we are Responsible for all producer relations activities which includes responding to agent questions and optimizing the agent experience with Cambia – all in service of creating a person-focused health care experience . Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Producer Relations Administrator II would have a Bachelor's Degree in business or related field preferred and 7 years of experience in healthcare administration, sales or project management or equivalent combination of education and experience.

Requirements

Ability to effectively interpret policies and procedures and communicate complex topics and related content to internal and external customers.
Strong organizational and time management skills with the ability to manage workload independently.
Ability to think critically and make decisions within individual role and responsibility.
General computer skills including use of Microsoft Office products and Customer Relationship Management (CRM) software.
Familiarity with health care documentation systems.
Strong verbal, written and interpersonal communication and customer service skills.
Demonstrated ability to coordinate multiple projects simultaneously with a high level of accuracy.
Progressive experience in producer relations activities
Ability to effectively interpret complex policies and procedures and effectively communicate these complicated topics and content to internal and external customers.
Ability to conduct producer relations activities for two or more states.
Ability to understand, reconcile, track and monitor complex systems.
Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Nice To Haves

Producer Disability & Life license is preferred.
Knowledge of corporate and state policy regarding appointment of insurance producers, preferred.
State Producer license for in the state(s) where producer relations activities are supported, is preferred
Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Responsibilities

Accountable for agent appointment requirements, contracting and appointment intake, maintenance of producer files, and processing online producer portal applications.
Verification of producer information for internal and external customers.
Provides timely information to our agents, producers and brokers on programs, requirements and agent educational opportunities.
Verifies producer appointments for the payment/bonus process to ensure producer eligibility for payment.
Researches, documents and communicates to producers for resolution of payment issues and producer appointment issues.
Researches and responds to commissions related issues and coordinates commission payments with Sales.
Accountable for processing and coordinating all producer changes, licensing and renewals.
Monitors and reports employee producer licensing to sales management.
Notifies sales staff of new producer appointments.
Contributes and reviews content for internal and external producer related communications for Cambia wide distribution.
Represent the sales department on project teams, coordinate special meetings and perform research and analysis to contribute to the overall success of sales and sales operations department objectives.
Audits and processes appointment requests, state appointment forms, and producer contract materials, including producer licenses and proof of Errors and Omissions insurance.
Works with the State Department of Insurance on audits of producer information and compliance with State regulatory requirements.
Complies with regulatory requirements and security efforts as related to position.
Maintain policies and desk procedures as necessary partnering with downstream departments to consistently drive efficiency and optimal service levels.
Assist producers with licensing within Producer Center and resolves system issues.
Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines.
Identifies problems or needed changes, recommends resolution, and participates in quality improvement efforts.
Assists in Cambia sponsored producer activities and forums
Provide training, coaching, development, and guidance to team members.
Assists in project development and implementation including development of training materials and presentations.

Benefits

Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
Employee Assistance Fund for those in need.
Commute and parking benefits.

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