About The Position

Falconeri is an Italian fashion house specializing in cashmere knitwear for men and women, known for its use of the finest natural fibers, timeless Italian design, and commitment to lasting luxury. Founded in 2000 and part of the Oniverse group, Falconeri has a significant global presence with 206 brick and mortar stores in 22 countries and 25 online stores. The brand is experiencing rapid growth in the US, with five new store openings planned for 2026, including a flagship location on Madison Avenue in New York. Falconeri emphasizes innovative production methods, artisanal craftsmanship, and direct sourcing of raw materials from Mongolia, ensuring high quality at exceptional prices while caring deeply about people and the planet.

Requirements

  • Eligibility to work in the US for any Employer
  • High School graduate or equivalent
  • Excellent verbal, written communication and sales skills, with a strong customer service orientation
  • Commitment, being self-motivated and goal oriented
  • Impeccable presentation and the ability to thrive in a demanding environment
  • Problem solving mindset, excellent organizational skills
  • Ability to work a flexible schedule, including holidays and weekends
  • Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)

Nice To Haves

  • Minimum 2+ years of experience in a similar role within contemporary or luxury retail industry is preferred

Responsibilities

  • Build genuine relationships with all Team members through clear and consistent communication
  • Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed expectations
  • Demonstrate strong verbal, written communication and organization skills
  • Be responsible for all Stockroom related activities, including but not limited to shipment, pickers organization and Sales Floor responsibilities assigned time to time by the Store Manager based off business needs and coverage
  • Demonstrate proper etiquette when communicating with internal and external clients (i.e. in-person, phone, email and written communication)
  • Receive and prepare new merchandise and inter-store transfers for the selling floor
  • Check deliveries to verify product accuracy, dates and count
  • Comply with all loss prevention and inventory control procedures
  • Assist in maintaining and ordering supplies used within the store
  • Has general product knowledge and keeps up to date on new products
  • Demonstrate high level of quality in work, attendance and appearance
  • Achieve and exceed personal productivity goals agreed upon with your Store Manager
  • Demonstrate a full knowledge of the product to support team members on the Sales Floor when needed
  • Build collaborative partnerships in a team-focused environment
  • Support Managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment, backstock and processing of seasonal markdowns, returns
  • Partner with the Manager to leverage knowledge of internal systems to conduct business analyses
  • Support Managers in maintaining the visual and housekeeping standards of the store, stockroom included
  • Take the initiative of upkeeping the cleanliness in the store, including but not limited to the sales floor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom
  • Conduct daily cleaning tasks

Benefits

  • Hourly plus monthly bonus upon store budget achievement
  • Health Benefits, including Medical, Dental and Vision
  • 401K matching
  • Pet Insurance
  • Paid Time off and Sick Time
  • Parental Leave
  • Pre-Tax commuter benefits for transit and parking
  • Sign on Bonus
  • Referral bonus
  • Employee discount
  • Free Uniform

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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